News
News Releases

- May 26, 2010

Presentation on "Impact and Mitigation of DRAM and SRAM Soft Errors

Charlie Slayman of Ops A La Carte gave this presentation at our monthly IEEE Reliability Society meeting. We also broadcast this via webinar. If you would like to see the slides or the broadcast of the event, please go to:

- Impact and Mitigation of DRAM and SRAM Soft Errors Presentation
- Impact and Mitigation of DRAM and SRAM Soft Errors Webinar

- May 17-20, 2010

Ops Consultant Peter Arrowsmith presented his paper at the International Conference on Solder and Reliability (ICSR)

on ZIF Connector Failure Analysis. You are welcome to download the paper.

- May 15, 2010

Ops adds two new consultants to our company:

Charlie Slayman, PhD (San Jose, CA) has held positions at Hughes Research Labs in optical/microwave device research, Cypress Semiconductor as R&D Pilot Line Manager, Alliance Semiconductor as Foundry Operations Manager and Sun Microsystems as SPARC Supply Engineering Manager and Senior Member of the Technical Staff in memory reliability.  He has also participated in various task groups responsible for the JEDEC soft error standards (JESD89, JESD89-1, JESD89-2 and JESD89-3) and served as the chair of the Soft Error Committee for IRPS 2008 and 2009.. See the Ops Team for more details.

Matt Lashinsky, MSME (San Diego) Matt has years of experience in multiple domains of engineering including reliability, product development, electronics packaging, manufacturing, project management in industries ranging from telecommunications to renewable energy, to automotive and construction plastics, to irrigation systems and education.   Matt’s education consists of 2 undergraduate degrees, BS in mechanical engineering and Bachelor’s in Mathematics, while also holding a Master’s degree in Mechanical Engineering, focusing in Fluid Mechanics, Turbulence, and Propulsion.. See the Ops Team for more details.

- May 6, 2010

Del Mar Electronics Show presentation on "Design for Reliability"

Vijay Prasad of Ops A La Carte gave a presentation at the Del Mar Electronics Show on the topic of Design for Reliability

- April 27, 2010

"How to Avoid Being the Next Toyota" Safety Talk

Ops A La Carte's Mike Silverman teams up with Eugene Heil of Lewis Bass International and Ken Kapur of KLA to lead a panel discussion at the monthly IEEE Safety Society meeting (which we combined with the IEEE Reliability Society Meeting. The topic was on How to Avoid Being the Next Toyota.

- April 19-23, 2010

Design for Excellence (DfX) Symposium

We held our first of three DfX Symposia for this year, collaborating with DfR Solutions. Our next one will be in Austin, TX the week of October 11th. Details can be found in our Education Schedule.

- March 1, 2010

Ops A La Carte opens East Coast HALT and HASS facility.

In addition to our west coast HALT Lab in Santa Clara California, now we have an east coast Lab in Cambridge Massachusetts. In conjunction with this, Ops announces a strategic alliance with east coast reliability consulting firm System Effectiveness Associates (SEA). SEA is a 20 year old reliability consulting firm run by Peter Bachant. We are very excited to start working with Peter's firm. We have heard so much about SEA for years and are glad we now have the chance to partner with them because of their talent as well as their proximtiy to our east coast customers. And this is going to really help service our east coast HALT customers at our lab in Cambridge.

- February 15, 2010

Ops adds two new consultants to our company:

Jim McLinn, MS, CRE/CQE (Minnesota) has over 35 years experience in the area of reliability and quality. His specialties include product and process improvement using techniques such as DfR for Electronics and Mechanical systems as well as statistics. He is a RAMS committee member. See the Ops Team for more details.

Bob Baker, MBA, PE (Texas) has over 40 years experience in quality, reliability, and program management. Bob is an expert in business process improvement and quality management system implementation for clients in diverse businesses and industries. See the Ops Team for more details.

- February 11, 2010

Ops A La Carte and Wyle Labs hosted a free 1/2 day Design for Reliability seminar. Ops A La Carte's Mike Silverman was the presenter. Over 200 people attended the seminar both live and via webinar. See DFRSeminar for a copy of the presentation.

- February 10, 2010

Ops A La Carte's well known reliability consultant Mike Silverman gave a presentation at the annual Components for Military and Space Electronics (CMSE) Symposium. The title of Mike's presentation was:

New Fast Method for Determining Product MTBF

- February 8, 2010

Ops A La Carte's Mike Silverman gave a presentation at the annual Medical Design and Manufacturing Show. The title of Mike's presentation was:

Integrating HALT with the Medical Product Life Cycle

- January 25-28, 2010

- Ops presents 4 papers and 2 tutorials at the annual Reliability and Maintainability Symposium (RAMS):

- How to Design a Better Reliability Test Program by Mike Silverman
- Using Electronic Design Automation throughout the Product Life Cycle by Bryan Stallard and Mike Silverman
- Estimating Field Failure Rate from the Results of HALT by Harry McLean and Mike Silverman
- Design for Reliability in Medical Devices by Dev Raheja and Vaishali Hegde of Philips Respironics

TUTORIALS:

- Reliability Demonstration Theory and Application by Andre Kleyner
- System Safety in a Variety of Industries by Dev Raheja

Also congratulations to Ed Flower for winning our "closest to the hole" putting contest. Ed putted the 50 foot shot to within 2 inches of the hole. Ed won a brand new Ping putter.The left picture below is Ops A La Carte's Managing Partner Mike Silverman congratulating Ed for winning. Next to it is a picture of Jay Pisharodi and Peter Arrowsmith. In the center is a picture of Ops consultants left to right Andre Kleyner, Peter Arrowwmith, and Jay Pisharodi with managing partner Mike Silverman on the right.. Second from the right is Ed's winning put 2 inches from the pin. On the far right is managing partner Mike Silverman having a go at the putting.

- January 14, 2010

- Ops A La Carte was quoted in the Wall Street Journal on Thursday, January 14th. They were interviewed by the Wall Street Journal in an article on "Three Best Ways to Win a New Client." To see the full article, go to WallStreetJournal_Article.

- December 11, 2009

- Ops A La Carte holds an open house at their test lab HALT and HASS Labs in Santa Clara, CA. The open house was by invitation only specifically targeted to the medical market, piggybacking on the BIOMEDevice expo the day before. Voler Systems (a design firm) and SigmaQuest (a quality database solutions provider) co-sponsored the event. We had over 20 partners and 60 customers attend the open house. Seven of the 20 partners set up booths and had poster sessions about their business. We also had 3 customer demonstrations set up. All in all, it was a great success.

Also congratulations to the three prize winners at the open house.

Juan Adames won the grand prize with 5 correct answers to our trivia quiz. Anna Lin of Chansu Consulting got second place with 4 correct answers. Here is a list of example questions:

1) In the US, the error rate for doctors prescribing the wrong medicine for their patient’s ailment is ____
2) The longest anyone has ever gone without sleeping is ____
3) In the USA, the chances your doctor is a fake are ____

Robert Chow won the contest "how many Q-Tips are in the jar" game. Robert is pictured on the left and Juan is second to the left. Right of them are pictures of our open house.

- December 9-10, 2009

- Ops A La Carte teams up with Voler Systems (a design engineering firm) and SigmaQuest (a quality database solutions provider) to co-exhibt at the BIOMEDevice Expo. Walt Maclay, CEO of Voler, also gave a presentation on Data Acquisition for Medical Devices, as part of the Innovation Briefs portion of the conference. Also attending the booth and meeting customers were Ops A La Carte's managing partner Mike Silverman as well as SigmaQuest's CEO Nader Fathi.

Also congratulations to Paul Russell of Life Technologies for winning our drawing - an RC Solar Car.

Pictured below to the left are Walt and Mike in front of their booth.To the right, Walt and Mike are congratulation Paul for winning.

- November 19, 2009

MEPTEC Semiconductor to Solar Symposium", San Jose

We exhibited at the event and presented the following paper

"Reliability Challenges for Solar Photovoltaics and Opportunities for Semiconductors"

The talk can be found on the technical download section of our website at SolarReliabilityPresentation.

Also, congratulations to the winner of our Solar-Powered RC Car, Jim Huang of Hong Kong Science Park. See pictures of the Solar Symposium. This is quite appropriate because Managing Partner Mike Silverman will be in Hong Kong next month on his way to Shenzhen China. As a result of the two meeting at the Solar Symposium, Mike will be visiting the HKSP on his trip to discuss business relations between the two companies.

- November 15, 2009

Ops adds a new consultant to our company:

Peter Arrowhart (Eastern Canada - Toronto) has over 20 years industry experience in magnetic disk drive manufacturing, electronics and optoelectronics packaging and assembly, in the areas of materials analysis, process development, technical problem solving, reliability and quality improvement. See the Ops Team for more details.

- November 13, 2009
Ops celebrates writing its 2000th proposal. Even though we officially became a company in January 2001, we started numbering our proposals in May, 2004 and since that time, we have written 2000 proposals. That is an average of one proposal every day for 5 1/2 years (including weekends). And our success rate in receiving orders for written proposals remains one of the highest in the consulting industry - over 50.

See the attached pictures of our2000 Proposals Party.

- November 7, 2009
Thank you for those who joined us for our webinar on November 6th introducing our revolutionary "HALT to AFR Calculator". We have developed a model in which we can calculate the actual field failure rate of a product solely based on the results of HALT (and very accurately I should add). Over 300 people signed up for this webinar and we have had lots of follow on interest and inquries. If you missed it or want to show to a friend or colleague, go to Tech Papers for the video download or the pdf slide download (all the rest of our tech papers are there for download as well, including the Solar Reliability presentation we gave at last week's Semiconductor to Solar Symposium in San Jose).

- October 28, 2009

Advanced TCA Show, San Jose

We exhibited at the event and presented the following paper

"New Fast Method for Determining Product MTBF"

The talk can be found on the technical download section of our website at Technical Papers.

- October 24, 2009

ASQ Quality Conference "Road to Excellence: Best Practice Trails", San Jose

We exhibited at the event and presented the following paper

"Estimating Field Failure Rate From the Results of HALT"

The talk can be found on the technical download section of our website at Technical Papers.

Also, congratulations to the winner of our RC Helicopter, Lily Tso of JDSU. See pictures of the ASQ Conference

- October 8, 2009
SJ Business Journal announces Ops A La Carte as one of the 70 fastest growing private company in the Bay Area. Each year, the Silicon Valley/San Jose Business Journal comes out with a list of the fastest growing private companies in Silicon Valley, and this year, Ops A La Carte has made the list. On October 8th, they held a banquet and announced that we placed 60th on the list. For more details, go to SJ Business Journal's Fast 70 List.

- October 7-9, 2009

Accelerated Stress Testing and Reliability Workshop, New Jersey

We exhibited at the event and presented the following papers and tutorials

"How to Design a Better Test Program"
"Green Reliability"
"Estimating Field Failure Rate From the Results of HALT"

All three talks can be found on the technical download section of our website at Technical Papers.

Also, congratulations to the drawing winner, Ablel Fessehaye of SoHaR. See pictures of the ASTR Conf.

- October 2, 2009

Hunter Technology OktoberTechFest - Ops gave a presentation on "Design for Reliability - an Overview"

This talk can be found on the technical download section of our website at Technical Papers.

- September 30, 2009

Green Reliability Talk, IEEE Reliability Society at HP Oaks Room Cupertino , California . 

We presented a paper on “Green Reliability - Where Do We Start?”

This talk can be found on the technical download section of our website at Technical Papers.

- September 15, 2009

SJ Business Journal announces Ops A La Carte made it to this year's Fast 50 list again, making us one of the fastest growing private company in the Bay Area. Each year, the Silicon Valley/San Jose Business Journal comes out with a list of the 50 fastest growing private companies in Silicon Valley, and this year, Ops A La Carte has made the list. On October 8th, they will hold a banquet and announce which position on the list we obtained.

- September 13, 2009

Ops' Annual Consultants Pool Party . Each year, we host a pool party for all of our consultants and consulting partners to help say thank you as well as to increase the strength of our consulting network. This year was the biggest ever with over 80 guests attending. Please go to Ops Pool Party for a few pictures of the event.

- September 1, 2009

Ops releases 4 new industry-targeted brochures, including

Clean Tech/Green Industries

Medical/Biomed

Military/Aerospace

Oil and Gas

We have been working in each of these industries for years and we have decided to dedicate extra resources in growing each of these vertical markets. We have added new services to each and have been presenting papers at various conferences in each specific industry, including the CMSE event in February 2009 in San Diego where we presented a paper on "Evaluating and Overcoming the risks of moving to Lead Free", the medical symposium MEDTEC in September, 2009 in Phoenix where we will be presenting a paper on "How to Develop a Better Reliability Test Plan", the ASTR Workship in October, 2009 where we will be presenting a paper on "Green Reliability", and we participated in British Petroleum's Quality Conference.

- August 28, 2009

Ops expands its business India by adding an office in Bangalore, to go along with our established office in Delhi. This will allow us to capitalize on the expanding high tech sector in Southern India. It will also allow us to be more competitive with pricing in the US by using resources from our overseas offices with their attractive labor rates.

To find out more about these offices, plase visit our Bangalore web page.

- August 25, 2009

Ops starts our 11th annual Certified Reliability Engineer (CRE) certification course. Attendance for the course was the best in 3 years, indicating a possible shift in emphasis back to the fundamentals.

Becoming certified as a Reliability Engineer can be valuable to your employer and your career. The certification is being offered through ASQ and IEEE jointly. Ops has offered the Exam Preparation Course for 11 years running. Students have found it very valuable in preparing for the exam. The success rate in passing is several times higher for students that have taken the course compared to those that have not! Even if you are not planning on taking the exam but need a good, in-depth course in reliability, this can benefit you substantially.

To find out more about the course or to sign up for the next offering in January 2010, please visit our CRE Course Page or email us at our contact form

- August 14, 2009

Ops Issues the following press release:

"NeoVista has been granted CE Mark approval for the VIDION ANV Therapy System! Ops A La Carte was a key contributor to the success of this project, helping in the area of reliability and statistics in developing life tests to prove the longevity of the product.

Ops A La Carte is the leader in reliability and quality solutions for the medical industry.

Ops provides the Medical Industry with Mission Critical Values:

Committed to High-Reliable Systems to save human lives

Successfully analyze and test critical medical products with confidence

Deliver accuracy and precision to extend product life for each application

Deliver customized solutions & consultancy to address program risks

In addition to medical products, Ops A La Carte has reliability expertise in Clean Energy, Military, Oil and Gas, Telecom, and many other industries.

Ops A La Carte is a Professional Reliability Engineering firm focused on providing companies confidence in reliability throughout your product life cycle. They offer a flexible method of engagement from end-to-end reliability solutions to solving specific problems to providing individual targeted reliability services. They do this through reliability assessment, consultation, testing, and training. They have our own Reliability Lab called HALT and HASS Labs where they have successfully helped customers improve the reliability on over 500 different products in over 90 different industries. So whether you are having field failures or developing your next product and cannot take any chances on reliability, they will develop a reliability solution that is right for every customer."

- July 15, 2009

Ops adds two new consultant to our company:

Lou LaVallee (Eastern US - Rochester, NY) has over 20 years of experience. Prior to joining Ops A La Carte Lou worked at Xerox as a Quality/Reliability/Maintainability/Cost engineer for the Printing Systems Group.

Anirban Roy (Southern India - Bangalore) got his bachelor's degree in EE from Burdwan University and his master's degree in Reliability Engineering from IIT Kharagpur. He has worked at HCL and Goodrich Aerospace, including an assignment in Germnay on the Boeing 787 Dreamliner.

- July 5, 2009

Ops publishes our Government Capabilities Statement, including our Cage Code (5H0D6) and our NAICS Codes (541690, 541380, 541990) and our SIC Codes (8711, 8734, 8742). "We have performed a number of government/military projects in the past, and now we are ready to start taking on larger projects" says Managing Partner Mike Silverman.

- June 25, 2009

Ops wins best paper award at annual Applied Reliability Symposium. Ops' Managing Partner Mike Silverman won 3rd place for his presentation on "How to Develop a Better Reliability Test Plan". The award was a $500 cash prize. See article for more details at http://www.arsymposium.org/2009/ars2009_awards.htm.

In addition, Ops gave away a drawing at the ARS - a free RC Helicopter. Picture1, Picture2

- June 3, 2009

Ops A La Carte exhibited at the Military and Aerospace Forum in San Diego. We highlighted our new military program to over 800 attendees. Click here to see our new Military and Aerospace page.

- May 26, 2009

National Semiconductor released a press release highlighted the work that Ops A La Carte performed for them on their new Solar Magic product. Here is the press release:

"In addition to rigorous internal testing, Santa Clara, Calif.- based Ops a La Carte LLC provided reliability testing of National's SolarMagic power optimizer at its HALT and HASS Labs in Santa Clara. Ops a La Carte has had a long-term presence in the reliability field, conducting extensive reliability testing for the aerospace, automotive, medical, telecom, defense and energy (including fuel cell, oil and solar) industries."

Click here to download the entire press release or go to the yahoo web version yahoo finance)

- May 15, 2009

We have added one new consultant to our company:

Art Degenholtz (Eastern US - New Jersey) has over 45 years of experience. Prior to joining Ops A La Carte Art was a consultant at Curtiss-Wright Controls in the areas of Reliability, Maintainability and Safety.

- May 8, 2009

Ops A La Carte, IEEE Reliability Society and ASQ teamed up and put on a seminar on Green Reliability. Over 75 people attended live and over 125 people attended via webinar. Go to Green Reliability for more details on the event and services we offer in this area.

- April 10, 2009

We held our 3rd annual Reliability Symposium in San Jose California. We opened it up for webconference participants. Over half the attendees were via webconference. That gave us a strong indication that people are still interested in training but limited travel budgets have required more on-line training.

See pictures of our symposium at: 2009 Reliability Symposium

- Mar 20, 2009

Between our existing customers plus a few new large projects in both HALT and HASS, our HALT and HASS Labs group was very busy through spring and see it continuing through the summer. We just added several new Solar, Medical, and Defense companies to our list of customers. See our page HALT and HASS Labs for more details.

- Mar 1, 2009

We have completed and released our HALT Calculator for public use. It can be used to calculate MTBF from HALT and Field Data. The model was created by a distinguished member of the reliability community, Harry McLean and is being offered exclusively through Ops A La Carte.

How many of us have wanted to use the HALT data to estimate Annualized Failure Rate (AFR)? The common response is that "it cannot be done." In fact, it is possible but what you need is a good model and good data to back the model. This is exactly what Harry did. See the following write-up HALT Calculator for more information on the calculator and how to use.

Previous attempts by individuals to derive a model were unsuccessful because the approach was to determine an acceleration factor for HALT using a physics-of-failure approach, and that is impossible to do accurately because the time at each stress is too short and it is difficult to account for all of the interactions. Instead, we approached it as a model based on data. Given enough data, just about anything can be modeled, and with our wealth of HALT experience, obtaining the data was not a problem.

We will run calculations for customers at a cost of $500 per calculation. Or for customers that perform HALT and a Reliability Prediction with our company, we are offering the calculation for free.

Note that the calculator is a model based on data, and with all data-driven models, the more data, the better. We will continue to collect data and enhance the model over time.

Harry presented this calculator at the annual ASTR Conference. Download a copy at TechPapers.

- Feb 28, 2009

We have released our new Blog dedicated to the topic of Reliability. You can find it at Reliability-Blog. Already various articles have been posted. Check back frequently to find your favorite subjects. All blog articles can be viewed without registering. If you would like to respond to any blog article or would like notification sent to you when new blog topics have been posted, then you will need to fill out a quick registration form.

- Feb 15, 2009

We have added five new consultants to our company in several different regions of the US:

Rich Fries (Central US - Wisconsin) has over 35 years experience in hardware and software reliability, software development, regulatory compliance, and device design.

Gary Howell (Northwest US - Washington) has over 30 years experience in system modeling and analysis, risk management, threat analysis, probabilistic design, reliability, availability and maintainability modeling and analysis, safety analysis, accelerated life testing and accelerated stress screening.

Greg Larsen (Central US - Colorado) has over 30 years experience applying statistical methods to solve problems and has made significant contributions in measurement system analysis (MSA) and inventory modeling to better manage supply chains.

Ron Purcell (Northern California - Bay Area) has an extensive background in electronic design engineering and business, with special focus in Analog / RF design analysis, design-for-reliability, stress testing and failure analysis.

David Tu (Northern California - Bay Area) has 20 years experience in reliability testing and regulatory compliance, both startup and established companies in the Medical Device, Telecom, Internet network and Consumer electronics industries.

- Feb 10, 2009

Ops A La Carte presented a paper at the annual Components for Military and Space Electronics (CMSE) entitled: "How to Develop a Qualification Test Plan for RoHS Products" by Mike Silverman of OPS A La Carte and Dr. Hillman of DfR Solutions.

- Feb 1, 2009

Ops A La Carte presented, exhibited, and helped manage the 55th annual Reliability Availability and Maintainability Symposium (RAMS) Cliff Lange gave one of the tutorials, Harold Hart moderated one of the sessions and Fred Schenkelberg was again on the management committee along with Cliff. We had four other consultants in attendance - Rich Fries, John Hansen, Lennox Bennett, and John Cooper. Congratulations to Jerome Anderson of General Dynamics for winning our grand prize drawing, a lovely Valentine's gift basket.

- Dec 1, 2008

We have added new 7 consultants to our company in several different regions of the US:

Allen Adolph (Northern California) has over 30 years experience at both early stage high technology start-up venture firms and publicly traded high volume consumer product companies. He has over 20 years of manufacturing "outsourcing" experience, utilizing both local and offshore CMs/ODMs (China, Mexico, Taiwan, and India).

John Cooper (Northern California) has 20 years experience in high tech reliability, testing and management, in startup companies and companies such as Agilent, Plantronics, Terawave, and Leapfrog. He has managed various reliability and test groups, as well as manufacturing groups.

Michael Gozzo (Northern California) has over 30 years experience counseling and educating at all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control and Production/Operations Management.

Bill Holt (Northern California) has over 20 years experience in reliability engineering & management. Topics addressed during that tenure range from atomic-level device elements to very large networks, primarily in the high-tech industry.

Jay Pisharodi (Northern California) has over 20 years of experience in the electronics industry, and has extensive experience with various stages in the product life cycle.

Bob Bowman (Northwest US) has over 30 years experience in reliability engineering consulting and education to companies in the computer, semiconductor, networking, aerospace, and other high tech industries

Mark Van Veen (Southwest US) has 30 years of technical and management experience in reliability, mechanical design, design analysis and systems engineering in new product and R/D environments.

More information about each consultant can be found on our website at About_Team.

We now have 42 consultants across the US and in 4 countries outside the US. To get a better understanding of their location, the attached link shows where they are in the world About_Clients_Map. We also provided a map of where our customers are in relation to the consultants. In addition have also updated our About_Clients page and added a number of new industries we have worked in, for a total of 67 different industries.

- Nov 20, 2008

Ops A La Carte announces a new service, called EXPERT REVIEW. This service especially designed at companies that need someone to review a plan or report and give expert guidance only.

We have many different types of customers - those that are short on manpower and need our help to fill in as well as those that have the manpower but lack a specific area of specialty. However, this new service is targeted at a 3rd type of customer - those that have the manpower and the specific area of specialty, but need one of our engineers to review their work before it goes on to senior management or out to a customer. Having OPS certify a plan or report will provide three main benefits to companies:

1) it will save the company a lot of time and money by quickly assuring the company they are on the right track, or providing minor re-direction to get them back on track.

2) it will provide an extra level of credibility. All our reviewers are CRE certified and when they sign off on a document, it will carry extra meaning to the reader.

3) it will provide a certification that is a permanent record for your design history file.

Contracts can be set up on a per review basis, or on a monthly basis. Ask us about our monthly pricing discount.

Also, as part of this service, we offer language translation, both written and verbal. Often the confusion lies in communication between customer and client and we have consultants fluent in many different languages - Mandarin, Hindi, Korean, Spanish, French, Irish, Hebrew, Russian, Ukrainian and many more.

Email us at via our contact form for more information on this new service.

- Nov 18, 2008

OPS Bryan Stallard and Mike Silverman wrote an article on "Using EDA Tools Throughout Product Life-Cycles" and got published in the quarterly RMS Newsletter. This is a follow up to the presentation that Bryan, Mike, and JW Smith gave at CMSE in Feb, 2008. Also, feel free to download copies at TechPapers.

- Nov 17, 2008

HALT and HASS Labs Adds 3rd HALT Chamber - a small 1 foot x 1 foot chamber. And we are pricing this new chamber very attractively.

- Nov 13, 2008

OPS gave a presentation at the Product Realization Network Lunch and Learn entitled "Quality Risks in Outsourcing", a look at some of the risks involved when you outsource your design and manufacturing, and some of the methods you can employ to reduce these risks. Feel free to download copies at TechPapers.

- Nov 12, 2008

OPS gave a presentation at the International Test and Inspection Conference on: "New Techniques for More Effective ESS". Feel free to download copies at TechPapers.

Congratulations to Arthur Pashos of Segway for winning our grand prize drawing, a lovely Autumn gift basket.

- Nov 10, 2008

Ops A La Carte's Asian trip a big success. We were in Singapore and China from October 22 through November 7.

October 22-23 - Singapore Applied Reliability Symposium. We presented a paper on "Trapped by MTBF". Congratulations to Noor Hamizhi for winning the drawing for a new IPOD nano.

October 24 - Singapore private seminar at ST Engineering. We presented on "Developing a Better Reliability Test Program"

October 27-31 - Shanghai, China: Ops A La Carte and China partner Sinorel met with prospective partners and customers. Our two long-time US partners Nuvation Engineering and Speck Design both have offices in Shanghai, and we met with the managers at both offices and worked out how we will cooperate with them going forward in China. Here is a link to Speck China and the capabilities of their China office.

November 3-6 - Shenzhen, China: Ops A La Carte and Sinorel joined together to give two public seminars - one on Design for Reliability and one on HALT and HASS. Below are pictures of students in our two seminars.

- Oct 3, 2008

OPS exhibited and gave two presentations at the Accelerated Stress Test and Reliability Workshop in Portland Oregon October 1-3. The presentations were titled "Linking Leading Indicators with HALT and HASS" and "To ALT or Not to ALT". Feel free to download copies at TechPapers.

Congratulations to Hao Lam of Schlumberger for winning our grand prize drawing, a lovely Portland gift basket.

- Sep 17, 2008

Ops A La Carte/HALT and HASS Labs held its annual Open House on Sept 17. In celebration of the Olympics just ending, baseball coming to a close, and football just starting, the theme for our open house was Sports! and we sure had a lot of fun. Click on the link Open House to view pictures of the event. Also, congratulations to Stuart Chessen of Savi for winning our grand prize give-away "Win a Wii for peanuts" - a new Wii Entertainment System. Stuart was the closest guess for how many peanuts in the jar. The correct answer was 1704. Below is a picture of a few Open House scenes along with Stuart with his new Wii (and his peanuts).

In addition to the fun, we had a lot of educational information in the form of Poster Sessions on the following topics:

Software Reliability with George de la Fuente of OPS

Warranty Cost Reduction Methodology with Bob Mueller of OPS

Design for Six Sigma with Greg Swartz of OPS

Semiconductor Reliability with George Denes of OPS

Secrets for Medical Packaging with David Thysen of OPS

HASS Fixturing Techniques with Mike Abdella from Adaptive Innovations

Using Electronic Design Automation (EDA) Tools for Parts Obsolescence with Bryan Stallard of OPS

- Sept 8, 2008

Ops A La Carte's Managing Partner Mike Silverman will be in Asia from October 22 through November 7. If you have any team members, customers, or vendors that may be interested in having us stop by, please pass this information on. We would be happy to discuss any areas of reliability or provide in-house training or consulting. If interested, please email us at Asia Visit. The schedule will be as follows:

October 22-24 - Singapore

October 27-31 - Taiwan

November 3-7 - China

And while in China, we already have two public seminars scheduled in Shenzhen. November 3-4 will be on DfR and November 5-6 will be on HALT and HASS. Please email us at China Reliability Classes if you would like more details.

- Sept 1, 2008

We have added 4 new consultants to our company in several different regions of the US:

Steve Brenner (Northern California) has been working in the field of environmental simulation and reliability testing for over 30 years. Beginning in the late sixties with reliability and design verification testing on the Lunar Module, the Space Shuttle in the eighties, to semiconductor manufacturing equipment in the nineties, Steve has always been involved with the latest techniques for verifying equipment integrity through testing.

Stephen King (Northwest US) has over 20 years of quality and reliability engineering, root cause failure analysis and management experience. He has worked on many different types of products from hand-held and portable devices to large-scale networked systems. He is proficient in reliability assessment and advanced statistical analysis. Stephen has developed systems for assessing and monitoring the reliability of fielded products to identify reliability improvement and cost reduction opportunities.

Rian Leichter (Northern California) has over 40 years of experience in reliability and product development. He provides services in the areas of product development engineering, product documentation, reliability and maintainability analysis, integrated logistics support, quality engineering services, product qualification testing and documentation and pilot manufacturing support. He has consulted in the computer, networking, and military communications industries.

Dev Raheja (East Coast) is a new product engineering consultant since in 1981, dedicated to the Design Assurance Technologies. His range of consulting encompasses automotive, high tech industry, aerospace, defense systems, medical systems, and consumer products.

More information about each consultant can be found on our website at About_Team.

- July 23, 2008

Over 500 attendees for Ops A La Carte's webinar on Root Cause Analysis. Instructors Cliff Lange, PhD of Ops A La Carte, Kim Parnell, PhD of Ops A La Carte and PEC, Jim McLeish of DfR Solutions, PhD, and Al Alaverdi of SigmaQuest each gave short presentations on their areas of expertise within RCA. Please let us know if you'd like copies of these presentations by emailing us at RCA Webinar Slides or you can download at TechPapers.

We polled the audience for suggested next topics and the largest request was for the topic "Green Reliability". If you have a topic you would like to see presented, please respond to us at webinar suggestion form. Stay tuned for more webinar announcements.

- June 17-20, 2008

Ops A La Carte gave a joint presentation at the annual Applied Reliability Symposium called "Practical Software Failure Analysis". You can view this presentation as well as others from past seminars and shows at TechPapers. Also, we exhibited at this symposium. Congratulations to Ramu Ramamurthy of Eaton Aerospace for winning our grand prize give-away - a Garmin GPS.

Below is a picture of our team at the show.

- June 8, 2008

Our HALT and HASS Labs just celebrated its 14th Anniversary in May, making it one of the oldest and most experienced reliability labs in the world. OPS Managing Partner started the lab in May 1995 when he was working with Qualmark and then in 2006 he purchased the lab from Qualmark to make it a division of Ops A La Carte.

- June 6, 2008

Ops A La Carte signs agreement with SinoRel of China to create joint consulting partnership. Ops A La Carte is based in Saratoga, California and SinoRel is based in Beijing China. Both companies have consultants in their local area. SinoRel has many China-based companies in need of expert consulting services, and OPS has many US customers with subsidiaries and contract manufacturers in China that need consulting expertise. We plan to use SinoRel's local consultants for much of the day-to-day consulting and Ops A La Carte's U.S. consultants to set the direction of the projects as well as to offer high end project management and training expertise.

- May 25, 2008

Ops A La Carte and Singapore Test Services Pte Ltd (or STS) sign a joint partnership agreement. STS is based in Singapore and OPS A La Carte is based in Northern California several offices across the U.S. along with offices in Singapore, China, India, and the U.K. The two companies have signed a joint partnership agreement to serve the reliability program and testing needs of the industry. This partnership leverages OPS' expertise in reliability program development and implementation and STS' strong test capability and experience with a wide range of reliability test facilities. This solid partnership aims to make both companies leaders in the Electronics, Infocom, Medical, and Automotive Industries within the region. "This really strengthens our ability to serve customers in the local Singapore market", says Managing Partner Mike Silverman. "We can use this to serve both local companies as well as U.S. customers with subsidiaries in Singapore. We now have three great lab partnerships (the other two being LabOne and iNeTest) as well as alliances with ReliaSoft Singapore and HALT and HASS NZ."

- May 15, 2008

We have added 7 new consultants to our company in several different regions of the US and in China:

Harvey Altstadter (Arizona): Harvey utilizes his more than 40 years of experience to provide clients with services that include Root Cause Analysis, Reliability Prediction, Stress Analysis, Worst Case Circuit Analysis, Data Analysis, Trend Analysis, Process and Procedure development for manufacture of Hybrid Microelectronic products, Screening Procedures, Training and Customer Interface for Engineering, Reliability and Failure Analysis functions.

Lennox Bennett (Southeast US) has more than ten years of experience leading reliability, quality and manufacturing in electronics, medical device, appliance, printing and manufacturing industry. He has experience in disciplines such as manufacturing engineering, advance quality engineering, reliability engineering, teaching and supervisory management. He has successfully improved process and product performances during previous assignments. He is president of Lebentech in Florida. Lennox has worked with many small and large companies, including Xerox, Maytag, Real-Time Labs, Sunbeam, GE Appliances, Motorola, Alcon Labs, and Taco Metals. He has an M.S. degree in Industrial Engineering from California Polytechnic State University.

Chet Haibel (Northwest US) has been in New Product Development all his professional life. His first 18 years were spent learning by doing as an R&D Engineer, Project Leader, and Program Manager on a wide variety of products. Chet has Bachelor of Science in Electrical Engineering and Master of Engineering degrees, both from Cornell University. He is a senior member of the American Society for Quality and is certified by ASQ as a Reliability Engineer, Quality Manager, Quality Engineer, Software Quality Engineer, Quality Auditor, and Biomedical Auditor. Chet is certified by Johnson and Johnson as a Six Sigma Green Belt.

Jeff Jin (China) holds an M.S from ZheJiang University. Mr. Jin's experience includes Measure System Analysis (MSA), Failure Modes and Effects Analysis (FMEA), Design of Experiments (DOE), Statistical Process Control (SPC), Highly Accelerated Life Testing/Highly Accelerated Stress Screening (HALT/HASS), Accelerated Life Testing (ALT), Reliability Demonstration Testing (RDT), and Root Cause Analysis (RCA) including the 8D methodology. He is a Six Sigma Black Belt and a Certified Reliability Engineer.

Cliff Lange (Northern California) has 30 years of industry experience in both reliability engineering and root cause failure analysis. Most recently Dr. Lange spent 12 years developing reliability programs for the Semiconductor Equipment Manufacturing industry. He is proficient in reliability assessment, reliability training and all aspects of design for reliability techniques as applied to the entire life cycle of product development.

Vijay Prasad (LA, San Diego): Vijay has 20 years of combined reliability experience, and as a multi-disciplinary Senior RMA Engineer. He possesses a strong product development background within the aerospace, military defense, and automotive environments. Vijay will join our Southwest Team as of August 1, 2008.

Aron Rolnitzky (Central US) is an ASQ Certified Reliability Engineer with over 35 years of industry experience in design, reliability and quality assurance and management in the computer and medical electronics industry. He has consulted or provided training for companies in product areas including communication, medical, computers, large and small industrial, and military. Expertise includes reliability design analysis, field data analysis and corrective action systems, reliability testing including accelerated tests, reliability and quality improvement, and training.

We also added a new lab supervisor to our HALT and HASS Labs. Please welcome Jon Ferguson to our staff. Jon has over 25 years of electronics experience, with 14 in HALT and HASS at various companies such as Apple, Tyco, Harmonic, and Quantum/Maxtor.

More information about each consultant can be found on our website at About_Team.

- May 7, 2008

Ops A La Carte expands its Southwest US Office

Although Ops A La Carte is headquartered in Northern California, we haven't lost site of the growing business in the Southwest - LA, San Diego, Arizona, New Mexico, and Nevada. These areas are booming with activity and we are poised to make a significant impact in these regions with the team we now have in place.

The Southwest team is head up by Sales Manager Clayton Bonn. Clayton has almost 30 years experience as a sales engineer.

And our consulting team consists of Alex Fashandi (San Diego), Vijay Prasad (LA, San Diego), Gil Bastien (LA), and Harvey Alstatder (Arizona). More information about each consultant can be found on our website at About_Team.

In addition to our HALT and HASS Lab in Silicon Valley, we have affiliations with some of the best test labs in the area - SoCal Testing, Wyle Labs, SGS, and NTS - for a wide variety of environmental testing, and Quality Testing Services for specific HALT and HASS test requirements. These labs complement our offerings in the bay area, and our consultants in Southern California work closely with them to assure the results are integrated with our overall solutions.

- May 1, 2008

Ops A La Carte exhibited at the Del Mar Electronics (DMES) show and gave a presentation on HALT vs. ALT: When to Use Which Technique. Please go to HALT vs. ALT for a free copy.

- April 14, 2008

The 2nd annual OPS A La Carte Reliability Symposium in Campbell and Santa Clara, CA - a notable success - took place the week of April 7 -11, 2008. The Symposium featured seven, one and two day seminars focused on the application and practices of reliability engineering. Topics included: Best Accelerated Reliability Test Methods, Design for Reliability, Design of Experiments, Mechanical Reliability, Root Cause Analysis, Software Reliability, and Statistical Process Control. See our seminar list for more details on each seminar. And we used five of our top instructors for the event, plus two distinguished guests including Dr. Michael Pecht from the University of Maryland's Center for Advanced Life Cycle Engineering (CALCE). Dr. Pecht gave an overview on his work in Electronic Prognostics.

Over 75 attendees from a wide variety of industries attended during the course of the week. Represented were companies from the following industries: Audio/Video, Automotive, Avionics, Computers, Contract Manufacturers, Defense, Handheld/PDA Devices, Medical, Oil Exploration, Semiconductor, Semiconductor Equipment, Space, and Telecom. We also had 6 different countries represented - Belgium, Canada, China, Japan, United Kingdom, and United States.

"The annual Reliability Symposium provides not only valuable training and real-world applications to our attendees, it is also an opportunity to discuss and exchange information on the depth and breadth of the most up-to-date reliability methods," said Mike Silverman, Ops A La Carte principal and partner. "We are looking at plans to increase our training portfolio and seminar offerings to better equip our customers with state-of-the-art reliability tools and methods."

The symposium also included a tour and demonstrations of the HALT and HASS Lab in Santa Clara, a division of Ops A La Carte.

- March 14, 2008

Ops A La Carte and SigmaQuest teamed up for their 2nd combined webinar. This one was entitled "Managing Outsourcing Quality Risks". Please go to Managing Oursourcing Risks for a free download or go to Managing Outsourcing Risks Video Broadcast for a live video broadcast.

AND

- March 13, 2008

Ops A La Carte joined a panel of three to discuss "Three Views on Consultant Marketing." Ops A La Carte represented the vantage point of the entrepreneur - "It just takes hard work. Get your name out there again and again by networking, advertising, partnering, and constantly promoting your company. "Please go to Three Views on Consultant Marketing for a free copy.

- February 28, 2008
Ops brings on a new consultant in the Bay Area. Please welcome Murray Shubaly. Murray has extensive experience with large systems and in creating and managing reliability programs. We are excited to have Murray join our team. You can read more about Murray in the AboutUs/OurTeam section of our website.

- February 25, 2008
HALT/HASS Lab Getting Leading Indicator Work. After filing for our patent last fall, we have landed several large Accelerated Life Test projects, and we are using our new Leading Indicators methods. This methodology is helping us accelerate the testing even more by testing to an indication of change in performance rather than to failure, and with this, we can extrapolate to determine the end of life much before a failure occurs. You can read more about this process in the presentation we gave at the IEEE Accelerated Stress Test and Reliability Workshop. Download

- February 20, 2008
Ops brings on 2 new consultants in Southern California. With the increasing demand for reliability consulting in Southern California, we have added a consultant in the region. Please welcome Alex Fashandi, previously of Delta Design. Alex will be working out of San Diego. Also, Gil Bastien has returned to consulting and is back on our team. Gil works out of Los Angeles. Both Alex and Gil will be servicing all of our clients in Southern California. You can read more about each consultant in the AboutUs/OurTeam section of our website. For any requests in the Southern California area, please contact Clayton Bonn, our regional sales manager for Southern California. Clayton can be reached via our contact form or 714-903-1005.

- February 15, 2008
Ops A La Carte opens a new consulting center in New Delhi. "We are proud to announce the opening of our newest consulting center in New Delhi, India" says Managing Partner Mike Silverman. "This is now our third consulting center, the other two being California and Singapore. Our New Delhi facility is structured to service the entire Indian market, including Bangalore, Chennai, Mumbai, Bombay, Delhi, and all of the other high tech areas. And we shall be offering all of the same great services and seminars out of this consulting center that we have been offering at the other two." See the About Us/New Delhi section of our website for more details. Please contact us if you are located in India or have a subsidiary in India that may need any reliability consulting services or reliability training.

- February 8, 2008
Ops A La Carte creates partnership with three UK consultants to form Ops UK. Bob Page, Martin Shaw, and Niall MacLoughlin all lead successful consulting practices in the UK, so we have chosen to team up with them to expand our offerings into Europe. See the About Us/UK section of our website for more details. Please contact us if you are located in Europe or have a subsidiary in Europe that may need any reliability consulting services or reliability training.

- February 1, 2008
Ops A La Carte announces new Semiconductor Reliability services. Leading these services are our new consultants George Denes and JW Smith. Both have a wide range of semiconductor design and reliability experience. See our new services page ICReliability for more details on the services these two will be performing.

- January 31, 2008
Ops A La Carte successfully completes three back to back shows - RAMS, DesignCon, and CMSE. See last quarter's newsletter for details on each of these events. Below is a picture of the Ops A La Carte team in front of our booth giving away our grand prize Las Vegas gift basket to the lucky winner (pictured in center). All papers and presentations are now loaded on our website at TechPapers.

- January 15, 2008
Ops A La Carte Singapore continues to grow. Our Singapore and Taiwan operation continues to grow stronger with a lot of new business development in that region.

- January 7, 2008
Ops A La Carte in talks with rep firm in China. "We are looking to expand our operations in Asia by opening an office in China. We are in talks with a rep firm in China and hope to have an office up and running by Q208" says Managing Partner Mike Silverman.

- Nov 30, 2007
Ops A La Carte gets paper accepted to CMSE Conference. Ops A La Carte shall be presenting a paper entitled: "Timely Resolution to Parts Obsolescence and Substitutions using EDA" by Bryan Stallard, JW Smith, and Mike Silverman. It is very fitting for this conference due to the increasing obsolescence issue in the military world. We have devised a way to use Electronic Design Analysis to quickly determine if the parts proposed for substitution will work in the existing circuitry. Of course, the product will need to be re-qualified, but EDA is a much quicker and less expensive approach that can be used as a first step in the qualification, and can also be used to disqualify a proposed part. See the events section of this Newsletter for more details.

- Nov, 2007
HALT and HASS Shows No Slowdown. As the holiday season approaches, we normally experience a slowdown in the test lab side of the business, but this year has been exceptionally busy. We are booked out through the end of the year and customers are even starting to schedule into January. "First we had a busy summer and now a busy holiday season. This is a good sign that the economy in Silicon Valley continues to stay hot" says Managing Partner Mike Silverman. "Most of our work at the lab comes from development groups, and if there are a lot of products being developed, that sends a real positive note to the health of the economy." Ops A La Carte's other divisions - the consulting division, the contractor division, and the educational division, is also showing no sign of slowdown this holiday season.

- Nov 1-2, 2007
Ops A La Carte presents 3 papers at annual Accelerated Stress Testing and Reliability (ASTR) Workshop in Washington DC: The three presentations we gave were:

1) "Early Reliability Testing: Increasing the Effectiveness of a Reliability Program by Moving Reliability Testing Upstream", by Mike Silverman

2) "Enhancing Accelerated Life Tests with Prognostics", by Arthur Zingher

3) "HASS Profile Fine Tuning Using Field Data", by Mike Silverman

Copies of each of these are located on the Resources page of our website.

- Oct, 2007
Ops A La Carte files a patent on Leading Indicators: To resolve client problems in life test and operational maintenance, Ops A La Carte files a patent application on Leading Indicator Methods for Accelerated Life Testing. Companies struggle with real-world challenges and constraints on life test and operational maintenance, as we have seen during our years of Reliability Engineering services for our clients. To resolve this, we invented a practical and more effective method for Accelerated Life Testing, and filed a patent application in October 2007. This introduces Leading Indicators Methods that resolve common challenges and constraints.

To strengthen your engineering and your product, Ops can thus provide you with engineering leadership skills and services. For more details, see the Featured Service section for more details.

- September, 2007
Asian Tour a Huge Hit: In September, we gave seminars on Design for Reliability in both Taiwan and Singapore, and they were a huge success. Working with our local partners SGS and Rel Pro in Asia, we did a 2 week tour, consisting of both seminars and customer visits. This is really strengthening our position in Asia and proving the consulting model in the area. Next year, we shall be giving similar courses in China as well.

Sep 10, 2007
New Partner's Page Added to Website. We just updated our new partner's page to our website with many new partners and more information listed on existing partners.

Our customers come first and we will do everything we can to provide a full service solution to them. And rather than trying to become experts in every field, we recognize where there are already industry experts and we partner with them when the need arises.

Next to each link, we have listed our relationship with the company and how we partner with them. Go to Partners for more info.

- Sep 1, 2007
Singapore Workshop Set for October 18th. Ops A La Carte is partnering with SGS Singapore and RelPRO Consulting of Singapore to offer a 1/2 day seminar on Reliability. This seminar is being coordinated through the Singapore Manufacturers' Federation. In addition to this, we shall be participating in the Applied Reliability Symposium Asia on October 25-26. Please use our contact form to email us for more information.

- Aug 23, 2007
In July, Ops A La Carte reached a milestone: Its 1000th client proposal, a goal reached in just over three years. This is a remarkable achievement for such a young company, and Ops A La Carte wishes to thank their clients for bringing us such success.

- Aug 15, 2007
HALT and HASS Labs Booming through the Summer. The normally slow summer months certainly hasn't hit our lab business this year. Our test lab HALT and HASS Labs kept a steady flow of business for most of 2007 and continues to remain busy through the summer. "This is a good sign that the economy in Silicon Valley is really picking up," says Managing Partner Mike Silverman. "Most of our work at the lab comes from development groups, and if there are a lot of products being developed, that sends a real positive note to the health of the economy." Ops A La Carte's other divisions - the consulting division, the contractor division, and the educational division, also showed health growth through the summer and throughout 2007.

- July 1, 2007
Applied Reliability Symposium San Diego was a big success. "We go to these events to meet new consultants as much as we do to meet customers," says Managing Partner Mike Silverman. "And using this as measurement criteria, this was one of our best events ever. We met half a dozen really good consulting candidates and over 20 potential customers." Ops A La Carte has several other big events coming up throughout the rest of 2007. See the Events section of this newsletter for further details.

- June 2, 2007
Ops A La Carte starts a Reliability Contractor Division. Until today, Ops A La Carte, was strictly focused on project-based consulting. However, there is a growing need for companies that require consultants/contractors on a monthly basis rather than by project. We have just launched a new division focused on this contractor need. Please use our contact form to email us for more information.

- May 30, 2007
Ops A La Carte announces strategic partnership with SigmaQuest by co-hosting webinar series. Ops A La Carte teams up with SigmaQuest, a leading data extraction and tracking company, to provide a webinar on how to use SigmaQuest's data extraction software along with Ops A La Carte's data analysis capabilities to tackle the problem of reviewing RoHS return data to determine the reliability impact AFTER implementation. The second webinar in the series (date to be announced) will be on using field data to fine-tune a HASS profile.

- May 25, 2007
Ops A La Carte opens office in Singapore. Ops Managing Partner Mike Silverman spends a week in Singapore visiting customers and setting up consulting practice. "We see such a huge potential for consulting business in Singapore. Along with Singapore, we have already started working in Taiwan and have future plans for expanding into India."

- May 14, 2007
Ops A La Carte holds its Annual Reliability Symposium the week of May 7-11. We featured some of our most popular courses in a one week symposium. We look forward to putting it on again next year. For pictures of the event, please click on the link Symposium.

- May 1, 2007
Ops A La Carte presents at the SMTA Medical Conference. We presented our paper on HALT vs ALT on Medical Products. Click the link for a copy of the presentation. We also exhibited at the SMTA Medical Conference exhibition.

- April 12, 2007
Ops A La Carte's Open House is a big success. Thanks to those of you who came to our annual open house, it was a big success. We had over 100 people come by and celebrate our new reliability lab. And we featured three of our most popular presentations - 1) When to Use HALT vs ALT, 2) Climatic Testing and How to Write a Good Test Plan, and 3) Developing Qualification Programs for Lead-Free_Products. If you could not make it to the open house and would like to download these for free, please click on any of the links above. And feel free to give us a call for a private tour. For pictures of the event, please click on the link Open House.

- March 12, 2007
Ops A La Carte presents at the Components for Military and Space Electronics (CMSE) Conference. We presented our paper on Accelerated Testing Integrated into a Reliability Program. Click the link for a copy of the presentation. We also exhibited at the SMTA Medical Conference exhibition.

- February 28, 2007
Ops A La Carte lands major project in Singapore. As part of our effort to expand into Asia, we landed a large project with a major Singapore firm. Several other projects are currently in discussion.

- February 15, 2007
HALT and HASS Labs adds two more pieces of Reliability Test equipment to the lab. In addition to our two HALT chambers, we now have an electrodynamic shaker capable of doing two axis sine and random, and we also have a Combined Temperature/Humidity chamber. Both chambers add versatility to the types of reliability tests we can perform.

- February 1, 2007
Ops A La Carte gets a tutorial spot at the annual Components for Military and Space Electronics (CMSE) in March. This will be our first year presenting. This year, the event will be held in Los Angeles. We will also be exhibiting at this symposium and we will have free tickets to give away. See Special Offers section as well as Problem Solver section for details on how to win. Go to the following link for more details on this show CMSE Link.

- January 26, 2007
Ops A La Carte gets two papers accepted at the annual Applied Reliability Symposium in June. For the third year in a row, Ops has a paper accepted at the annual Applied Reliability Symposium. This year, the event will be held in San Diego. The two papers we will be presenting are Fred Schenkelberg's "Trapped by MTBF - A Study of Alternate Reliability Metrics" and Doug Farel's "Using Competitive Analysis to get the Competitive Advantage". We will also be exhibiting at this symposium and we will have free tickets to give away. Stay tuned for details of give-aways in our next newsletter edition.

- December 15, 2006
Ops A La Carte performs first project with its new partner Asian branch of SGS. After signing an agreement with SGS, Ops and SGS worked on their first project together in Taiwan. Since then, we have worked on several more in Taiwan, marking our entrance into the Asian market.

- Nov 15, 2006
Ops A La Carte announces their new Software Reliability services. Companies find that their software engineers spend more time debugging than designing or coding, and accurate software reliability measurements are not available at deployment to share with customers. What can development organizations do to increase software reliability without significant increases to schedules or budgets? Ops A La Carte offers software reliability training and consulting services that integrate with the above approaches to produce better results. Our training and consulting services focus directly on the practices of software and test engineers.

- Nov 1, 2006
Ops A La Carte welcomes 5 more consultants to our team. Please welcome Gil Bastien, Keya Bhattacharyya, Gerry Cohen, George de la Fuente, and Harold Hart. Gil is an expert at HALT and HASS, including fixturing. Keya is an expert at new product introductions. Gerry has expertise in both Quality and Reliability Management. George is our resident Software Reliability expert and has developed our newest services in the area of Software Reliability. George's services are featured in the 2006 Fall-Winter Newsletter Featured Article. And Harold has expertise at the reliability management level, helping to set up and develop reliability departments.,

We have also added two new Sales Managers to our team. Clayton Bonn is our new Sales Manager for the Southwest region (Southern California, Arizona, Nevada, and Mexico). And Randy Bloom is our new Sales Manager for the Northwest region (Oregon, Washington, Idaho, and British Columbia. Each consultants' profile is shown on our Our Team's webpage.

- Oct 4-6, 2006
Ops A La Carte consultants presented 5 papers at the annual Accelerated Stress Testing for Reliability (ASTR) Workshop held in San Francisco October 4-6. The papers and authors were:

1) HALT vs. ALT - When to Use Which Technique by Mike Silverman of OALC

2) HALT Results on RoHS Products by Mike Silverman of OALC along with Cheryl Tulkoff of National Instruments and Harry McLean of Xantrex.

3) Competitive Analysis by Doug Farel of OALC

4) Design for Warranty Cost Reduction by Bob Mueller of OALC

5) Lot Acceptance Testing: A Method for Reducing the Need for Failure Analysis by Sorin Witzman of OALC.

We also exhibited at the event - both the OALC booth as well as for our new division, HALT and HASS Labs.

Ops A La Carte is on the AST committee for deciding the location and the speakers. Next year's workshop is scheduled for October 2007 in College Park, Maryland.

- Sep 24 through Oct 2, 2006
Ops A La Carte Develops Alliance with SGS in Taiwan and delivers joint seminar

SGS Testing Services and Ops A La Carte put on a free one-day Reliability seminar in Taiwan on September 26th and in Singapore on September 29th to over 250 engineers to announce their partnership with SGS and to kick off their entrance into the Asian market.

- Sep 27, 2006
Ops A La Carte's presents a paper at the Asian National Quality (ANQ) 2006 Conference in Singapore. Ops A La Carte was the United States' sole representative at this yearly conference. We presented our paper on HALT vs. ALT: When to Use Which Technique.

- Sep 21, 2006
SJ Business Journal announces Ops A La Carte as the 9th fastest growing private company in the Bay Area. Each year, the Silicon Valley/San Jose Business Journal comes out with a list of the 50 fastest growing private companies in Silicon Valley, and this year, Ops A La Carte has made the list. On September 21st, they held a banquet and announced that we placed 9th on the list. For more details, go to SJ Business Journal's Fast 50 List

- Aug 1, 2006
Ops A La Carte was chosen to give a paper at ANQ2006. The Asian Network of Quality (ANQ) in conjunction with the Singapore Quality Institute will hold its annual symposium in Singapore on Sept 27-29th and has invited Ops A La Carte to present a paper on Accelerated Reliability Testing techniques. For more details on the conference, please go to ANQ2006.

- July 15, 2006
Ops A La Carte and SGS Testing Services announces a joint September seminar in Taiwan. SGS Testing Services is putting on a free one-day seminar in Taiwan on Sept 26th and the featured speakers shall be Mike Silverman and Bob MacLevey of Ops A La Carte. Mike will be presenting the fundamentals of Reliability Integration and Bob will be presenting how to integrate solid Failure Analysis techniques into a reliability program. The seminar is being hosted by SGS. For a brochure on the event, please go to Taiwan Reliability Seminar.

- July 1, 2006
Ops A La Carte completes purchase of QualMark HALT Lab in Santa Clara. The Santa Clara HALT Lab was started in May, 1995 by Mike Silverman when he was an employee of QualMark. Mike ran the lab for 5 years before leaving to start Ops A La Carte in 2000. Then last year, Ops A La Carte took back over the management of the lab, and on Juhttp://www.opsalacarte.com/sp/contact.php?id=pdfs/OPS_brochures/OALC_CleanTech.pdfly 1st, we officially purchased the facility from QualMark. Please go to our revised HALT and HASS Web Pages for more details. Below is our new logo for the lab.

- May 31, 2006
Ops A La Carte releases 6th Quarterly Newsletter. The featured article for the quarter is Test Equipment Design and Fabrication. Also included is an article by BlockSim on their modeling software.

- May 29, 2006
Ops A La Carte holds 5th Annual Consultants Party. This event is to thank all of our consultants for making us as strong as we are. We now have over 20 consultants and 30 collaborative partners and labs as part of our organization. Thanks! We couldn't do it without you.

- April 15, 2006
Ops A La Carte completes exhibiting at 4th event of the year. In the first quarter of the year, we exhibited at four Symposia, Workshops, and Trade Shows: RAMS, IRPS, ISQED, and D2M.

- April 2006
Ops A La Carte welcomes 5 more consultants to our team. Please welcome Lee Cooke, Brian Flanagan, Bob MacLevey, Chris Reynolds, and Rich Willis. Lee is our expert technical writer. Brian brings a new level of experience in the area of compliance testing to round out our regulatory services. Bob is an expert in failure analysis as well as analyzing field databases for trends. He also develops custom database tools to help with this effort. Chris is our newest reliability wiz, taking on predictions, fmecas, derating analyses, thermal analyses, and HALT. And Rich is our test engineering guru with years of experience designing and fabricating custom test fixtures and test equipment. Rich's service is featured in this month's newsletter article. Each consultants' profile is shown on our Our Team's webpage.

- Feb, 2006
Ops A La Carte has been invited to present at the annual IRPS Conference on March 28th. We shall present at one of the workshop sessions at the annual International Reliability Physics Symposium (IRPS) on March 28th from 7:30pm-9:30pm. We shall be presenting two topics - 1) RoHS and its effects on IC Manufacturers and 2) Lot Acceptance Testing for Complex IC's. The conference will be at the McEnery Convention Center March 26-30. For more details, please go to http://www.irps.org.

- Feb, 2006
Ops A La Carte has been invited to give a presentation on RoHS at the Design for Manufacturability (D2M) conference. This conference is part of the larger Embedded Systems Conference being held at the McEnery Convention Hall in San Jose on April 5th. Our presentation will be on reliability issues and status of Pb-free manufacturing.

- Feb, 2006
Ops A La Carte has been invited to give a presentation at the Applied Reliability Symposium (ARS), in Orlando, FL on June 14-16th. Our presentation will be on Lot Acceptance Testing for Complex IC's. We shall be exhibiting at this symposium as well so please come by our booth.

- Feb, 2006
Ops A La Carte shall be exhibiting at the International Symposium on Quality Electronic Design (ISQED), at the DoubleTree Hotel in San Jose on March 28th. Please stop by our booth.

- Feb 9-10, 2006
Ops A La Carte holds an RoHS Workshop and 148 people attend. What do you do when you book a room for 50 people and 197 people sign up. Well, that's the problem we were faced with so we split the conference into 3 sessions. And there were a number of people that couldn't make it, so we have scheduled a 4th session on March 7th. See Ops A La Carte Events for more details.

- Feb 2006
Ops A La Carte welcomes 3 more consultants to our team. Please welcome David Thysen, Hal Judy, and Henry Walaszczyk. David brings a new dimension to our team with over 20 years of packaging design experience, this will help in our qualification testing immensely. Hal has many specialized talents in reliability including Markov analyses for complex systems as well as Weibull and Lognormal analysis of infant mortality and EOL (end-of-life) failure modes. And Henry comes to us from the Semiconductor Manufacturing industry, leading teams at Applied Materials and KLA-Tencor through transition towards the quest for higher quality and reliability. Each consultants' profile is shown on our Our Team's webpage.

- Jan 25, 2006
Ops A La Carte presents a paper at the 52nd Annual International Reliability and Maintainability Symposium (RAMS) in Newport Beach. You can download a copy of this paper on our website at www.opsalacarte.com/pdfs/Tech_Papers/HALT_vs_ALT-Paper.pdf

- Jan 23-25, 2006
Ops A La Carte exhibits for the first time. Ops A La Carte exhibits at the 52nd Annual International Reliability and Maintainability Symposium. Over 125 participants to the symposium stopped by and chatted with us, more traffic than at any other booth. Due to this success, we have picked out 4 more shows to exhibit at this year. You can see us at the following upcoming shows:

- International Symposium on Quality Electronic Design (ISQED) on March 28 at the DoubleTree Hotel, San Jose, CA. For more details on the symposium, please go to http://www.isqed.org.

- Design for Manufacturability (D2M) conference (part of the Embedded Systems Conference) on April 4-6 at McEnery Convention Center, San Jose, CA. For more details on the workshop, please go to http://www.embedded.com/esc/sv/d2m.

- Applied Reliability Symposium (ARS) on June 14-16 in Orlando, FL. For more details on the symposium, please go to http://www.arsymposium.org.

- Accelerated Stress Test (AST) Workshop on Oct 4-6 at the Sheraton Fisherman's Wharf in San Francisco. For more details on the workshop, please go to http://www.ewh.ieee.org/soc/cpmt/tc7/ast2006.

- Jan, 2006
Ops A La Carte brings on its first Project Manager. Please welcome Sara Isenberg to our team. Sara spent many years at HP developing her project management skills. In December, 2005, we crossed the 50 project mark - working on 50 projects at one time, so to keep up with this growth, we added a much needed Project Manager to manage many of our large accounts. Sara's profile is shown on our Our Team's webpage.

- Dec, 2005
Ops A La Carte releases our new Warranty services. In conjunction with this new service, we wrote a feature article on Warranty in our Fall 2005 Newsletter and updated our service pages following links: Design for Warranty and Warranty Performance Analysis.

- Dec 5, 2005
Ops A La Carte welcomes 3 new consultants to our team. Please welcome Sorin Witzman, Bob Mueller, and Greg Swartz. Sorin is the technical chairman of the local iMAPs chapter and brings a wealth of experience in the areas of Supplier Qualification, Supply Chain Management, and in the physical design of electronic components and IC packaging. Bob is a 30 year veteran out of HP who brings knowledge and experience in the areas of Warranty and Software Reliability. Greg is a veteran of Quality Statistics and Process Improvement, and is also our CQE instructor. Each consultants' profile is shown on our Our Team's webpage.

- Nov 18, 2005
Ops A La Carte's Mike Silverman, also chair of the IEEE Reliability Society of Silicon Valley, created an agreement with the ESD Society of Silicon Valley to hold joint meetings and cross market each other's society functions.

- Nov 16, 2005
Ops A La Carte's Mike Silverman is a guest presenter at the monthly Project Management Special Interest Group.

- Oct 26, 2005
Ops A La Carte's Fred Schenkelberg is on the committee creating the IEEE guide 1624, a guideline for Reliability Assessment called "Organizational Reliability Capability". This document is due out Summer 2006.

- Oct 22, 2005
IEEE CBS - Ops A La Carte's Mike Silverman is a keynote speaker at the annual IEEE Consultants' Business Seminar. Our topic was on "How to Have a Banner Year", highlighting our phenomenal growth over the past 12 months and how we did it.

- Oct 19, 2005
RAMS Conference - Ops A La Carte's Fred Schenkelberg is on the RAMS management committee which met to put the final touches on this year's symposium to be held in Los Angeles in January, 2006.

- Oct 18, 2005
RoHS Workshop Tour - Ops A La Carte is part of a 6 city national tour on RoHS, hosted by Wilson Sonsini. We gave a presentation and participated on the panel discussion at the workshop entitled Risks during a Restriction on Hazardous Materials (RoHS) Transition held in 6 cities around the US. Event was sponsored by Alliance of Service Providers in Manufacturing (ASPMFG).

- Oct 12, 2005
ASME IRD - Ops A La Carte is a co-sponsor of ASME annual IRD. Ops A La Carte is a key sponsor to the American Society Of Mechanical Engineers annual Industrial Relations Dinner. Key members of the national office were there as well as over 60 distinguished members of the local ASME chapter.

- Aug 3, 2005
iMAPS Presentation - Ops A La Carte hosts the bi-monthly iMAPS meeting with a presentation on Failure Analysis Alternatives, highlighting the use of Lot Acceptance Testing as a means to monitor supplier outgoing quality.

- July 26, 2005
RoHS Panel of Experts. Ops A La Carte is part of panel of experts for RoHS discussion hosted by Wilson Sonsini. Event was sponsored by Alliance of Service Providers in Manufacturing (ASPMFG). Based on response for event, ASPMFG decides to launch a 6-city tour on RoHS and invites Ops A La Carte to be one of the panel members for the tour.

- June 23, 2005
Ops A La Carte's Randall Ortland was part of a 12 member panel to work on the next revision of American Society of Quality's (ASQ's) Certified Reliability Engineer (CRE) Exam. The meeting took place in Minneapolis.

- June 16, 2005
Ops A La Carte hosts a webinar discussion on Accelerated Life Testing. The webinar is part of QualMark's monthly "Ask the Experts" series.

- May 3, 2005
Ops A La Carte is part of panel of experts for discussion on HALT and HASS, hosted by Hobbs Engineering.

- April 26, 2005
Ops A La Carte teams up with Better Management to give a live one hour webinar on The Value of Warranty Data.

- April 15, 2005
Ops A La Carte's Fred Schenkelberg has been appointed on the RAMS Management Committee for the 4th year in a row. Ops A La Carte's Fred Schenkelberg has been appointed treasurer on the American Society of Quality (ASQ) National Committee.

- March 15, 2005
Ops A La Carte's Mike Silverman has been appointed IEEE Reliability Society Silicon Valley Chapter Chair and Ops A La Carte's Fred Schenkelberg has been appointed Chapter Vice Chair.

OPS A LA CARTE NEW EMAIL NEWSLETTER
- February 25, 2005

Ops A La Carte's new Email newsletter called Reliability News is now available. This is a quarterly publication filled with timely information and useful tips on Reliability services and education seminars.

If you would like a FREE subscription to Reliability News, Ops A La Carte's Email newsletter, please use our contact form.

Your privacy is respected and your information will not be sold or shared with others. To remove your subscription at any time, send an email with the word REMOVE in the subject line.

View a copy of our newsletter

OPS A LA CARTE WEBSITE
- December 9, 2004

Ops A La Carte completed the expansion and redesign of our website in December, 2004 and we have added many new Reliability Services and Educational Seminars. Please go to our Reliability Services section for more information.

MANY NEW RELIABILITY SERVICES ADDED
- December 1, 2004

In addition to some of our core services that we've offered for several years such as Reliability Predictions, FMECA's, HALT and HASS, and Reliability Demonstration Tests, we have added many more services over the past year. Now we have a complete set of Reliability Services to help you through your product's entire life cycle.

Our most popular Reliability Service over the past 6 months has been our Reliability Program Assessment service in which we assess your Organization's reliability maturity and then recommend an approach on how we can help you improve your Reliability Program.

And with the new Lead-Free initiative, we have introduced our new Removal of Hazardous Materials (RoHS)/Lead Free service in which we help you through this transition by determining areas of risk, providing awareness training, and helping to establish critical transition goals and metrics. We have teamed up with DFR Solutions, world leaders in lead-free research and education, to make this a very powerful service offering.

Contact our webmaster to report technical/site problems or broken links.

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