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"Ops A La Carte did an excellent job teaching a private two-day reliability seminar for our team. We learned a lot and would certainly use them again."
---Isaac Ohel, VP Engineering, Novera Optics
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EDUCATION on the best tools for Reliability Engineering.

INTEGRATION of all Elements of Reliability Programs for Maximum Value.

Public and In-House Courses presented by world-class instructors directly in Silicon Valley.

education roadEducation & Seminars
Problem Solving Tools - A Team Based Approach

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This is a NEW course!

OBJECTIVES
Upon completion of the Problem Solving Tools course, participants will be able to do the following:

Create Process Flows with standard diagram symbols

Perform an Affinity Diagram with hands-on exercise

Perform in a brainstorming session to complete an Ishikawa Cause and Effect Diagram

Understand various types of attribute data, construct check sheets and create Pareto Diagrams

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WHO SHOULD ATTEND
This course is intended for those involved in design, test, analysis, or manufacturing who want a better understanding of advanced problem solving tools. Disciplines include Technicians, Supervisors, Operations Staff, Process Engineers, Quality Engineers, Quality Inspectors, Manufacturing and Industrial Engineers Engineers.

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COURSE OVERVIEW

Problem Solving Tools provide you with the essential steps for an effective Team - based problem solving methodology. The course presents a number of problem solving techniques to identify key variables for process control and quality improvement. Basic quantitative and qualitative tools will be presented to help participants make sound decisions for implementing effective corrective action plans.
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OUTLINE
INTRO. TO PROBLEM SOLVING TOOLS
arrow Benefits of Effective Problem Solving
arrow Quality Tools - Overview
arrow Problem Solving Strategy - PDCA
PROCESS FLOW ANALYSIS
arrow Overview of Process Flow Techniques
arrow Standardized Flow Charting Symbols
arrow Process Flows for Manufacturing Processes
CAUSE and EFFECT DIAGRAMS
arrow Sources of Variation
arrow Brainstorming techniques using an Ishikawa Diagram
arrow Resolving to Root Cause and Corrective Action
AFFINITY DIAGRAMS
arrow Benefits of Affinity Diagrams
arrow Organize a large number of Ideas
arrow Implementing a Business Plan:  Case Study
CHECK SHEETS and PARETO ANALYSIS
arrow Simplify data collection with Check Sheets
arrow Prioritize problems with 80/20 Concept
arrow Create Pareto Charts  (with cumulative %)
APPENDIX
arrow Terms and Definitions
arrow Formula Summary

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red arrow Many New Courses added in 2006! Click here for details >

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