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burgundy arrowOverall Reliability
burgundy arrowRel in Concept Phase
burgundy arrowRel in Design Phase
burgundy arrowRel in Prototype Phase
burgundy arrowRel in Manufacturing
spacer bulletPhase
burgundy arrow Reliability Techniques
spacer bulletFor Beginners
burgundy arrowReliability Statistics
burgundy arrowFMECA
burgundy arrowCRE Exam Preparation
burgundy arrowCQE Exam Preparation
burgundy arrowDesign for Reliability
burgundy arrowDesigning for
spacer bulletManufacturability
burgundy arrowDesign for Testability
burgundy arrowDesigning for Warranty
spacer bulletCost Reduction
burgundy arrowDesign for 6 Sigma
burgundy arrowDesign for 'X'
burgundy arrowDesign of Experiment
burgundy arrowMechanical Design
spacer bulletfor IC Packaging
burgundy arrowHALT and HASS
spacer bulletApplication
burgundy arrowStatistics for 6 Sigma
burgundy arrowFundamentals of
spacer bulletClimatic Testing
burgundy arrowDesign for Vibration
spacer bulletand Shock
burgundy arrowSoftware Reliability
burgundy arrowRestriction of
spacer bulletHazardous Substances
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burgundy arrowRoot Cause Analysis
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"Ops A La Carte did an excellent job teaching a private two-day reliability seminar for our team. We learned a lot and would certainly use them again."
---Isaac Ohel, VP Engineering, Novera Optics

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EDUCATION on the best tools for Reliability Engineering.

INTEGRATION of all Elements of Reliability Programs for Maximum Value.

Public and In-House Courses presented by world-class instructors directly in Silicon Valley.

education roadEducation & Seminars
Design for 6 Sigma

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Using Voice of the Customer (VOC),
and targeted Six Sigma Tools

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This course material has been recently updated!

COURSE OVERVIEW
This 16 hour course presents a phased approach for identifying and implementing an effective DFSS program. Topics covered include the following:
Establishing Business Case and Project Charter
QFD (Quality Function Deployment)
Intro. to FMEA (Failure Modes and Effects Analysis
Optimizing Design for enhanced Process Capability

download Download brochure (pdf)

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LEARNING OBJECTIVES
Upon completion of this DFSS course, participants will be able to do the following:
Create a QFD House of Quality to determine CTQs
Leverage KANO and Customer Perception Models
Perform a FMEA
Correlate and Verify design requirements
Select appropriate DOE models for optimization
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OUTLINE
Chapter 1: INTRODUCTION TO DESIGN FOR SIX SIGMA
CTQ - Critical To Quality
Relationship between PPM, DPM, and Loss
Variation and Six Sigma
Process Capability Indices
Design for Six Sigma (DFSS)

Chapter 2: IDENTIFY AND DEFINE DFSS OPPORTUNITIES - Phase I
Project Charter and Business Case
Project Scope and Key Milestones
KANO and Customer Perception Model
Building a QFD House for DFSS


Chapter 3: DEVELOPING CONCEPTS - Phase II
Multi-Voting and Criteria-Based Metrics
Failure Modes and Effects Analysis (FMEA)
Determining Critical to Quality (CTQ) characteristics

Chapter 4: OPTIMIZING DESIGN - Phase III
Quality Loss Function (QLF)
Parameter Design for Optimization
Design of Experiments (DOE) primer
Correlation of Design Requirements

Chapter 5: DESIGN VERIFICATION - Phase IV
Verify Process Capability
Build Prototype Test, Debug, and Fix
Pilot Run Verification

Appendix: Terms and Definitions

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