"Asyst has used Ops A La Carte to supplement our Reliability capabilities when project requirements exceeded staffing levels. We were very satisfied with their work. We also found the CRE classes very useful in preparing for certification."
--- Peter Clark, CRE, Manager of Reliability, Asyst Technologies
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Education & Seminars
CQE Exam Preparation

OBJECTIVES
The main objective of this course is to prepare students to take and pass the ASQ Certified Quality Engineer Exam. This course is timed to coincide with the exam offering - both are given twice a year, the spring and the fall. This course is also an excellent all-around quality course, and many students take for the sole purpose of getting a more well-rounded quality education.

Download brochure (pdf)

WHO SHOULD ATTEND
Ops A La Carte has offered this Exam Preparation Course for several years. Students have found it very valuable in preparing for the exam.

The success rate in passing is several times higher for students that have taken the course compared to those that have not!

Even if you are not planning on taking the exam but need a good, in-depth course in reliability, this can benefit you substantially.

OUTLINE

Certification Overview

• CQE BOK

Management and Leadership Techniques

• Management Systems for Improving Quality

• Leadership Principles and Techniques

• Facilitation Principles and Techniques

• Training

• Cost of Quality

• Quality Philosophies and Approaches (e.g. Juran, Deming, Taguchi, Ishikawa)

• Customer Relations, Expectations, Needs, and Satisfaction

• Supplier Relations and Management Methodologies

Quality Systems Development, Implementation, and Verification

• Elements of a Quality System

• Documentation Systems

• Domestic and International Standards and Specification

• Quality Audits

Planning, Controlling, and Assuring Product and Process Quality

• Proceses for Planning Product and Service Development

• Material Control

• Acceptance Sampling

• Measurement Systems

Reliability and Risk Management

• Terms and Conditions

• Reliability Life Characterisitic Concepts

• Design of Systems for Reliability

• Reliability and Maintainability

• Reliability Failure Analysis and Reporting

• Reliability / Safety / Hazard Assessment Tools

Problem Solving and Quality Improvement

• Approaches

• Management and Planning Tools

• Quality Tools

• Corrective Action

• Preventive Action

• Overcoming Barriers to Quality Improvement

Quantitative Methods

• Concepts of Probability and Statistics

• Collecting and Summarizing Data

• Properties and Applications of Probability Distributions

• Statistical Decision Making

• Measurement and Modeling Relationships Between Variables

• Designing Experiments

• Statistical Process Control (SPC)

• Analyzing Process Capability