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About Us

Testimonials

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Incline Therapeutics on Ops A La Carte's Design Review. In addition to the high quality of work output, I also want to thank your team for completing your work independently, requiring little in the way of direction other than our development documents. Because of this we were able to focus on other activities while still securing the independent review we needed.
-- John Lemke, Director of Engineering, Incline Therapeutics

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Excelitas on Ops A La Carte's HASS Performance. Excellent - this supplier is one of those that meets and exceeds my customer expectations all the time.

-- Jose Morquecho, Excelitas

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Minnetronix Comments on Ops Seminar at MD&M MN In short ... Excellent. I've attended a few seminars on HALT and other reliability seminars. Most of the presenters speak from the same book – very repetitive information. You had some really interesting and unique insight on reliability testing (HALT and ALT). You address many of the complex situations that people run into when trying to implement these tests. Often I've used the analogy of watching HGTV and running out the next weekend to put an addition on your house. It was very refreshing to hear some of your commentary on difficult applications and the solutions you have provided. Many of these other seminars, when you ask about complex situations the speakers' eyes glaze over. Then they typically revert to some high-level response, which usually means nothing. As you stated, some of the material can be dry, but your presentations are highly informative, engaging and exciting.
-- John Whitehurst, Minnetronix

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HP Comments on our ASQ Certified Quality Engineer (CQE) Class ... I wish to thank you very much for the outstanding job you did over the past couple months. I've learned a lot from yourself through the course. I also appreciate all the hints & advice, the extra efforts/times through the e-mail exchanges, the long hours of instruction and patience from 6-10pm, and of course the genuine caring for your students.
--Jian Miremadi, HP

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Celestica Partner's with Ops A La Carte. Celestica's Engineering Services team was pleased to host Mike Silverman, founder and managing partner at Ops a la Carte, at the Celestica Toronto facility on June 19, 2012. The Celestica team and Mike delivered a webinar and participated in a face-to-face session that highlighted approaches and tools for improving product reliability. This joint webinar was a key step in helping to strengthen the on-going relationship between Celestica Engineering Services and Ops A La Carte.
-- Nicki Lakhani, Global Branding, Celestica

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Enecsys Endorses HALT Calculator. Enecsys has adopted the Ops A La Carte AFR calculation technique as it is impractical to conduct MTBF demonstration tests on highly reliable products such as solar micro inverters. Furthermore, using an MTBF number in isolation fails to provide any meaningful product life metrics. The Enecsys reliability engineering process is one that integrates multiple test and analysis approaches, of which the AFR calculator represents a component part, placing Enecsys in the unique position of being able to present AFR metrics to the solar industry. We have found this technique to be easy to use, and because it takes into account the significant HALT margins that we have achieved, we are satisfied that it delivers accurate and meaningful results. Enecsys plans to continue using the AFR calculator on future products, and embracing this technique underlines Enecsys' commitment to continuously improving micro inverter reliability while being positioned firmly at the forefront of micro inverter reliability engineering technology.
-- Mark Turner, Director of Reliability, Enecsys

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iWalk Endorses Ops A La Carte. iWalk is a manufacturer of wearable robotics for lower-limb augmentation. Ops A La Carte has worked with us since 2008--serving as our reliability partner for our life-test and HALT program. The OPS Team also helped us to develop our Risk Management file and a test plan that validates our Risk Control measures and key product requirements. OPS has played a key role in our evolution from a research company to a manufacturer of "mission-critical" components.
-- Rick Casler, VP/CTO, iWalk Medical Company

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Solar Junction Endorses Ops A La Carte. Solar Junction is a startup company with all the issues that new companies have to discover and resolve. With the expert assistance of Ops A La Carte and its very talented staff, we were able to remain focused on our development goals while Ops A La Carte took on the responsibility of helping Solar Junction to design and implement our Reliability Program. It was also our goal to learn about and implement HALT testing and methodology which Ops A La Carte was completely versed and knowledgeable about. Their assistance and guidance has been invaluable and greatly appreciated. We look forward to completing our HALT training and implementing our Reliability Program with the staff of Ops A La Carte!
-- Paul Lamarche, Director of Reliability & Packaging, Solar Junction

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Aspen Avionics Endorses Ops A La Carte. All interactions with Ops A La Carte employees was very professional and helpful. Their communications were timely and provided the information we were requesting. The successful and on-time completion of the project was critical. 
-- Kyle Farley, Aspen Avionics

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"SunMizer™ Achieves 500+ Year MTBF Estimate". Xandex Solar today announced its new SunMizer™ DC Power Optimizer has completed in-house and Ops a La Carte LLC reliability modeling and testing. The reliability modeling concludes that SunMizer™ has an expected Mean Time Between Failures (MTBF) of more than 500 years.

Click here to download the entire testimonial

Click here to download official Xandex press release
-- PR Dept., Xandex Solar

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NeoVista has been granted CE Mark approval for the VIDION ANV Therapy System! Ops A La Carte was a key contributor to the success of this project, helping in the area of reliability and statistics in developing life tests to prove the longevity of the product.

Ops A La Carte is the leader in reliability and quality solutions for the medical industry. Ops provides the Medical Industry with Mission Critical Values:

Arrow Committed to High-Reliable Systems to save human lives
Arrow Successfully analyze and test critical medical products with confidence
Arrow Deliver accuracy and precision to extend product life for each application
Arrow Deliver customized solutions & consultancy to address program risks

In addition to medical products, Ops A La Carte has reliability expertise in Clean Energy, Military, Oil and Gas, Telecom, and many other industries.

Ops A La Carte is a Professional Reliability Engineering firm focused on providing companies confidence in reliability throughout your product life cycle. They offer a flexible method of engagement from end-to-end reliability solutions to solving specific problems to providing individually targeted reliability services. They do this through reliability assessment, consultation, testing, and training. They have our own Reliability Lab called HALT and HASS Labs where they have successfully helped customers improve the reliability on over 500 different products in over 90 different industries. So whether you are having field failures or developing your next product and cannot take any chances on reliability, they will develop a reliability solution that is right for every customer."
-- PR Dept., NeoVista

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"In addition to rigorous internal testing, Santa Clara, Calif.- based Ops a La Carte LLC provided reliability testing of National's SolarMagic power optimizer at its HALT and HASS Labs in Santa Clara. Ops a La Carte has had a long-term presence in the reliability field, conducting extensive reliability testing for the aerospace, automotive, medical, telecom, defense and energy (including fuel cell, oil and solar) industries."

Click here to download the entire press release or go to the yahoo web version yahoo finance)
-- PR Dept., National Semiconductor

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"Overall, the CRE experience was great, I learned more about tools & techniques used in the field of Reliability Engineering, I had an opportunity to network with other Reliability Professionals and most importantly, I passed the CRE Exam on the first try! Thank you! I would highly recommend this course to anyone who's considering taking ASQ's Certified Reliability Engineer exam."
-- Christopher M. Jeruzal, PE, CRE Reliability Engineer, The Dow Chemical Company

Click here to download the entire testimonial

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"I have worked with Mike and Ops A La Carte in several capacities over the years - as a student in his online CRE class, as a customer of his consulting services in hardware and software reliability, and as a co-volunteers in organizing the annual IEEE Accelerated Stress Testing and Reliability Workshop. Mike is a knowledgeable and compelling speaker and provider of reliability services. I wholeheartedly recommend him, and his company should you need reliability education, training, or consulting services. He provides excellent customization of all material to suit your individual business needs."
-- Cheryl Tulkoff, Consultant, former Manager of Reliability, National Instruments

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"I felt that taking the class with Opsalacarte was a huge factor in me passing the CRE exam. I fully appreciate Doug's effort in this regards."
-- Senan Khairie, Field Product Quality Engineer, Cisco Systems

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"Thought the course material help identify blind spots on knowledge. Also thought the CD test questions helped build up speed at answering the questions on the test as well as identified weak spot to go study"
-- Michael Hmelar, Coherent, Inc.

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"Ops A La Carte and its team of engineers have provided Fairchild Imaging Inc. with valuable reliability planning, analysis and training support on several major programs during the past five years. In each instance, their work has been accurate, thorough and delivered on time."
-- Mark Pierce, Quality Assurance Manager, Fairchild Imaging Systems

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"The expert team at OPS assisted us in evaluating the available reliability testing possibilities, and with their help, we crafted a customized test program precisely sized to meet the needs of our project. The resulting program proved to our team, our customers, and our regulatory auditors that our product was robust, met its reliability goals effectively, and satisfied all safety risk factors."
Click here to download the entire testimonial
-- G. Michael Baker, Principal Program Manager, Ventana Medical Systems, Inc.

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"I would like to thank you on behalf of our team. The HALT testing was very fruitful, and we found some simple problems that would have certainly been field failures. Mike was great in the initial planning stages and explanation of HALT theory (2X I might add). Doug carried out testing in a professional and responsible manner and was extremely helpful during testing with suggestions, test setup/implementation, and the extended evaluation, which was not even in the test plan but was performed without hesitation. The redesign work has already begun. I hope your chamber can handle the new products. We look forward to working with you again."
-- Andrew McFarland, Director of Engineering, Symyx

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"I have worked with Ops A La Carte for this last year, and I have the utmost confidence in the quality of their work. The information was always presented professionally and timely. Mr. Silverman even made himself available to me in support of high priority RFP's that needed his assistance to complete. I highly recommend Ops A La Carte."
-- John Neese, Director of Engineering, Entrisphere

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"I am pleased to entrust the courses that I have created to Ops a la Carte. I am confident that Ops A La Carte and Fred Schenkelberg will present them effectively and that they will apply their wide experience to develop them in line with changes in technology and methods."
-- Patrick O'Connor, Author of Practical Reliability Engineering, Author of Test Engineering, Consultant

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"Ops A La Carte prepared for Paramit Corp a 1/2 day reliability clinic for our customers that was very informative and useful to both our internal engineering teams and to our customers. Because of that one seminar, many customers expressed interest in HALT/HASS, and some have proceeded down that path. Paramit plans on bringing Ops A La Carte in for a 2-day seminar internally in the near future. The benefit far exceeds the price."
-- Frank Markovich, Development Engineering Manager, Paramit Corporation

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"Ops A La Carte has been very helpful and professional in meeting our needs for the project we hired them for. If it were up to me, I would hire them for all of our HASS setups."
-- Kory Miller, HALT Engineer, Phoenix International

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"Ops A La Carte brought the precise experience we needed to complete our project in a short time frame. The requirements were very stringent, and as a start-up company, we had little expertise or resources to deal with this. They provided the structure and the direction to complete our project on time and with high quality."
-- Don Bacci, VP Operations, Phaethon Communications

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"Ops A La Carte did a great job with all of the reliability analysis efforts on our military power supply design. Mr. Silverman was always available for instant support on our difficult program. We have them penciled in for all of our future reliability and design needs."
--Harry Dellamano, President of TD Systems Power Electronics Consultants

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"In today's quest to provide the most reliable products and services to our customers, Ops A La Carte has been instrumental in providing reliability data that enables us to better meet our customer's needs. Doing it any other way just isn't practical!"
--Cynthia Broderick, Director of Quality, Atrica Inc.

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"Customer confidence and product quality go hand in hand. Reliability has been a top priority for our design development. The breadth and depth of Ops A La Carte's knowledge in quality issues have helped us to quickly identify our product strengths and weaknesses. I commend their efficiency, quality of work and professionalism."
--Samuel Chang, Director of Engineering, Aurora Networks

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"Mike's depth of knowledge and attention to detail left us with a much deeper appreciation of reliability and design-for-manufacturing and allowed us to immediately implement many of his concepts and ideas. His flexible attitude and approach to coaching allowed us to fit a detailed course into our busy schedules."
-- Jonathan Wells Ph.D., Director RF Development, Stratex Networks

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"Ops A La Carte did an excellent job teaching a private two-day reliability seminar for our team. We learned a lot and would certainly use them again."
--Isaac Ohel, VP Engineering, Novera Optics

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"Mike supported our NEBS, Telecordia, HALT and other testing on our products. Professional and detailed."
-- Dave Howard, Director of Marketing, Phaethon Communications

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"General Hydrogen is a new technology company developing hydrogen fuel cell systems for industrial truck applications. We hired Ops A La Carte to do a preliminary reliability analysis of our technology and to advise us on our purchase of a HALT chamber. We are happy with the results of the work and we continue to look for opportunities to incorporate Ops A La Carte's expertise into our product development strategy."
-- Darren Sokoloski , Engineering Manager, General Hydrogen

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"We have been using Ops A La Carte for several years to perform HASS Development and Production HASS on our Illuminator product, and we have been very satisfied with both the results of their services and the value we are getting from them."
-- Alex Romanczuk, Engineering Manager, Perkin-Elmer Optical Division

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"Ops A La Carte has been a valuable asset to our company, providing necessary reliability resources during our development program. They helped develop our Reliability Program Plan and then executed critical analysis and testing portions of the Plan."
-- Rajan Patel, VP of Product Development, M2 Medical Inc.

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"As vendor dynamics change between companies and Industries throughout Silicon Valley I've found that Ops A La Carte is one service I can easily carry between different industries providing concise reliability and compliance services to my relevant projects under development."
-- Dave Hargis, Director of Hardware Engineering, Trapeze Networks

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"We have used Ops a La Carte to model a number of critical components of our CATV equipment portfolio (laser transmitters, nodes, Ethernet equipment, etc.) for MTBF at the request of our customers. They have produced very high-quality results for us, with fast turn around times. Their engineers are the best in their field, are a pleasure to work with, and their work is of the highest standards available. This has helped us obtain critical product approvals with major MSOs. When we have a reliability issue, we always turn to Ops a la Carte for a solution."
-- Rick Villa, Engineering Manager, Aurora Networks

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"It's been a great pleasure working with Ops A La Carte. Their professionalism and expertise in the area of Highly Accelerated Life Test have been instrumental in helping Rockwell Collins become the leader in display system solutions."
-- Greg Lau & Larry States, Product Integrity Eng., Rockwell-Collins San Jose, CA

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"IceCube is a kilometer-scale deep-ice neutrino observatory under construction at the South Pole. The electronics is required to perform reliably for 15 years. Maintenance and replacement are not options. Reliability and schedule are major considerations along with cost and performance. We concluded that the standard reliability models and testing are of limited relevance to the IceCube environment. We asked Mike Silverman, Ops A La Carte managing partner, for assistance. Mike and his team came through for us. They worked with us to develop a testing program based on HALT and HASS to effectively assess low-temperature operation capability and screen the boards for assembly and component defects. They then facilitated and supported the HALT and HASS testing effort. It was quicker and more efficient than we had expected. The boards for the first four strings have been delivered. We are looking forward to working with them through completion of the project."
-- Ed Kujawski Ph.D., Senior Reliability/Systems Staff, Lawrence Berkeley National Laboratory

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"As a supplier of capital equipment to the semiconductor industry, the dependability of our test solutions is paramount. In our partnership with Ops A La Carte, we are applying the HALT methodology as a proactive tool to root out the key failure modes in our early and advanced prototypes--so that our pilot and production units deliver the dependability that our customers demand."
-- Rick Casler, VP Engineering, Electroglas

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"In a relatively short period of time Ops A La Carte was able to help us identify our strengths and weaknesses on product quality in the field and in the areas of reliability, test and manufacturing engineering. They also helped us develop a very comprehensive manufacturing engineering strategy based upon our available resources."
-- Allan Coulson, Director of Manufacturing Engineering, Blue Coat Systems Inc.

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"Mike's seminars taught through Hobbs Engineering have always received excellent reviews. He and I have co-taught our respective seminars in Germany and Mike is fully prepared to teach my HALT and HASS seminar himself. As business picks up and I am unable to meet the demand, Mike is the chosen instructor.

When I get phone calls on some aspect of reliability beyond my skill set, I refer the person to Mike for information or further referral. I highly recommend Mike and Ops A La Carte for any situation. If they can not solve the problem, then they will find someone who can."
-- Gregg K. Hobbs, Ph.D. P.E., President of Hobbs Engineering Corporation,
President of HALT and HASS Systems Corporation and the originator of HALT and HASS.

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"We were looking for a knowledgeable person/company to come in and give a two-day seminar to train our Reliability Engineers on the basics of HALT/HASS and Reliability Integration. Ops A La Carte provided exactly what we asked for in a very professional manner, and they were open to modifying the presentation based on our Company's specific needs. Our engineers gave positive feedback on the seminar and stated that they now have the knowledge, and are comfortable with going out and performing HALT on our products. We would refer Ops A La Carte to other companies and may bring them back for periodic refresher training."
-- Mike Zimmermann, Senior Reliability Engineer, Rockwell Collins

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