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Note that this page has been relayed out by region and in alphabetical order by consultant within each region.
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George has over 20 years of product development and management experience with embedded systems. His professional software background spans the following industries: telecommunications, networking, gaming, and satellite operations. He has worked on many different types of products, including telecomm switches, telephony gateways, voicemail systems, large-scale routers and switches, gaming systems and satellite simulators. George has experience in commercial, start-up, and defense contracting companies. George has expertise in the following areas: full life-cycle development, rapid prototyping, zero-defect development, sustaining engineering, coding standards, systems testing, release management, software configuration management, project leadership, organizational management and program management George educational background includes an M.S. degree in Computer Science from Santa Clara University and a B.S. degree in Mechanical Engineering from Yale University. George developed the core Software Reliability program, including training modules and services covering software reliability testing, software fault tolerance, software failure analysis, system availability design, and best development practices.
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George Denes has over 30 years of semiconductor industry experience as a reliability and product engineer. He worked with memory products, ASIC, analog, digital and mixed signal circuits. He was very involved with CMOS RF products as well. He is a hands-on engineer, who qualified and released to manufacturing many IC products. He worked at Intel, Motorola, National Semiconductor, Signetics/Phillips, Teradyne, and at small start-up companies (Plus Logic, Chip Express, Amalfi Semi). George designed all required reliability testing hardware (burn-in boards, etc.) and planned/directed all reliability qualification tests, as well as product characterization and volume production testing. He directed all failure analysis of IC devices with Test Engineering and FA laboratories. George received the Dipl. Electrical Engineer (MSEE equivalent) from the Technical University of Budapest, Hungary. He did further graduate studies in solid state technology at Rutgers University (New Jersey). George holds 2 U.S. patents on dual function non-volatile memory cell (NVRAM).
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Hal Judy has over 25 years experience in product development and reliability engineering in management, technical, consulting and training roles. His experience includes working with a number of large and startup telecommunications, computer, networking, defense and software companies. His technical specialties include Reliability Prediction, System and Network Availability Analysis, including Markov Analysis (with coverage) as well as Weibull and Lognormal analysis of infant mortality and EOL (end-of-life) failure mode. Hal has a BSEE (highest honors) and MSEE from the University of California at Berkeley and was a Sloan Executive Fellow at the Stanford University Graduate School of Business
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Cliff Lange has 30 years of industry experience in both reliability engineering and root cause failure analysis. Most recently Dr. Lange spent 12 years developing reliability programs for the Semiconductor Equipment Manufacturing industry. He is proficient in reliability assessment, reliability training and all aspects of design for reliability techniques as applied to the entire life cycle of product development. He is an active member of the Metrics committee for the Semiconductor Equipment Manufacturing Institute. Prior to his work in the semiconductor industry, Dr. Lange worked at General Electric Company and Exponent Failure Analysis where he gained extensive experience in finite element modeling and root cause analysis of structural, mechanical and electrical failures. Dr. Lange received his B.S. from Penn State in 1978, his M.S. from U.C. Berkeley in 1982 and his PH.D. in probabilistic mechanics from Stanford University in 1996. During his time at Stanford Dr. Lange was a consultant to the wind turbine and nuclear power industries. Dr. Lange has published over 30 technical papers, receiving the best paper award at the 1995 ASME Wind Energy Conference and the P.K. McElroy "Best Paper" Award at the 2007 RAMS Symposium. He is an active member of the Annual Reliability and Maintainability Symposium Management Committee, a Certified Reliability Engineer (CRE) and a member of the IEEE, ASQ, SEM, SEI, ASTM, ASM, ASME and ASCE profession society organizations.
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Bob Mueller is a senior consultant/program manager at both Ops A La Carte and the Marisan Group. He is a product development professional with 30+ years of technical and management experience in software intensive product development as well as in R/D process and quality systems development including extensive consulting experience with cross-functional product development teams and senior management. After receiving his M.S. in Physics in 1973, Bob joined Hewlett-Packard in
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Kim Parnell and his firm work in close collaboration with Ops A La Carte, handling many of our mechanical reliability assignments such as Dynamic Analysis and Finite Element Analysis. He is Principal and Founder of PEC (http://www.parnell-eng.com), an engineering consulting firm that focuses on providing support for early stage medical device and technology companies. He specializes in the mechanical engineering design and behavior of biomedical devices, shape memory metals, bioabsorbable polymers, MEMs, electronic and miniature components, wireless sensors, telecommunications, and applications of nanotechnology. Dr. Parnell consults actively in these areas as well as failure analysis and reliability. He served as a Visiting Associate Professor in the Mechanical Engineering Department at Stanford University and is a coach and mentor for the innovative Stanford Biodesign program. He is a member of the NanoBioConvergence (http://www.nanobioconvergence.org) management team and also the CSIX Connect (http://www.csix.org) executive team and was instrumental in the effort to obtain 501(c)3 non-profit status. He recently joined Blootech (http://www.blootech.com) in a consulting role as Vice President of Operations and made his first trip to explore business opportunities in China. He worked previously for Rubicor Medical, Exponent Failure Analysis Associates, SST Systems, ATT Bell Laboratories, Stanford University, and General Motors. Dr. Parnell holds Ph.D. and MSME degrees from Stanford University in Mechanical Engineering and a BES from Georgia Tech.
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Fred Schenkelberg has over 15 years of experience in reliability engineering, reliability management and reliability training. Fred has developed state-of-the-art techniques in assessing companies' reliability capabilities from which he develops and executes custom reliability programs. Also, he exercises his reliability engineering and statistical knowledge to design and conduct accelerated life tests. Prior to Ops A La Carte, Fred worked for 8 years at HP and co-founded the HP Product Reliability Team. He was responsible for the community building, consulting and training aspects of the Product Reliability Program. He was also responsible for research and development on selected product reliability management topics. Fred has also worked in a variety of other industries, including Contract Manufacturing and Material Science companies. He has a Bachelors of Science in Physics from the United States Military Academy and a Masters of Science in Statistics from Stanford University. Fred is a Certified Reliability Engineer (CRE) and Certified Quality Engineer (CQE) through the American Society for Quality (ASQ). He is an active member of the RAMS Management Committee and currently the IEEE Reliability Society Santa Clara Valley Chapter Vice-Chair.
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Murray Shubaly has over 25 years of experience in designing and developing complex systems, including Star Wars rocket packages, accelerators for medical isotope production and other applications, ion beam implanters, plasma etchers and physical vapor deposition (PVD) systems. For all of these, high reliability was as important as other performance parameters. By improving the reliability of the heated paddle in a resist stripper, he saved the etcher company over $1M per year in warranty costs. A four-fold improvement in reliability of an implanter ensured that units already sold would not be returned. A few years ago, Murray focused more on reliability and was the Reliability Manager in the CMP division of Applied Materials. He then worked as a reliability consultant in the eBeam division of KLA-Tencor where he led the reliability initiative for three new products. Murray also audited reliability programs in other divisions at KLA-Tencor. Throughout his career, Design for Reliability has been a key focus. Murray has a Batchelor of Science in Engineering Physics and a Ph.D. in experimental Plasma Physics.
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Edward Edward Smith has over 25 years experience in Semiconductor Testing and Reliability Screening in the Commercial, Military, Aerospace, Medical and Electronic industries. Edward established Salvador & Smith in 1984 and has provided consulting services to numerous companies including Hewlett Packard, Bell (Sarnoff) Labs, National Semiconductor, Ericson, Magnavox, Loral and Guidant Corporation. He has designed two Semiconductor Test Systems (one patented, one patent pending), two Burn-in Systems and two major Automotive Power IC Test Applications. Concurrently he has continued to help clients develop new Reliability Screening and Testing programs or improve existing ones. Although most of his work has been in the Testing field he has additional experience in Component & Value Engineering, Automotive Circuit Design and Test fixturing. Edward is an active member of the Semiconductor Test Consortium (STC) and the Fabless Semiconductor Association (FSA)
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JW Smith has over 25 years experience in developing EDA tools, ASIC design, managing the development of ASIC and foundry capability, and program management. He managed the development, qualification, and product release of multiple sub-micron processes, IC design libraries, and tools for LSI Logic ranging from 0.5 micron to 0.18 micron including the process qualification. While at LSI, he restarted multiple retired processes to provide additional IC parts for military customers meeting reliability requirements. He has developed multiple parallel and distributed commercial gate level and functional simulators and wafer scale place and route tools for Trilogy. Employers include Tektronix, Mentor Graphics, LSI Logic, and Virage Logic. JW holds BS Math and MSEE from the University of Texas, Austin. With Bryan Stallard, JW is exploring ways to expand SPICE and other EDA tools into use downstream and outside of design engineering departments, as an evangelist, consultant, and developer.
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Bryan Stallard has over 30 years of experience in multiple domains of engineering pursuits, including reliability, design, analysis, and system engineering. He has operated in a wide range of integration scales from discrete semiconductors to entire satellite systems. His central focus has been on the electronic aspects of products, and this has extended to related thermal, mechanical, and chemical issues as pertinent. He has both designed circuitry (analog, RF, power-conditioning) himself, and performed stress, WCA, and other analyses in conjunction with other designers, or in their absence, with legacy designs. He has hands-on familiarity with virtually every kind of electronic test gear, and failure-analysis experience on most electronic circuit elements (semiconductors, ICs, package issues, metallurgy). He brings working cognizance with telecommunication and military/space (MIL-STD-883, 338, etc) requirements, and experience in these markets, as well as the semiconductor and commercial electronics arenas. This includes analyses, test demonstrations, and investigations of significant issues. Since getting his M.S. in physics from UCLA, Bryan has performed at TRW Semiconductors, Kaiser Electronics, Siliconix, Litton (Itek) Applied Technology, Space Systems / Loral, and BroadLogic. He has taught digital logic at Mission College, and received his MBA from Santa Clara University.
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Alfred Sugarman has over 20 years experience in reliability testing and analysis. He has been responsible for recommending and implementing appropriate industry standard tests for semiconductor packages, printed circuit assemblies and photovoltaic modules. His reliability testing experience includes HALT and HASS testing of newly designed product, accelerated aging tests and the design of burn-in tests for ensuring the reliability of shipped product. Alfred has experience in conducting reliability analyses on electronic equipment and systems. This experience includes performing FMEAs and fault tree analyses on electrical systems in commercial and military nuclear power stations. He has held management positions at Loranger International, Octel Communications and SSE Telecom. Dr. Sugarman was a consultant with Engineering Research and Analysis Corporation (ENRAC) which he founded. Alfred holds a Ph.D. from University of Pittsburgh in Materials Engineering, M.S. and B.S degrees in Ceramic Engineering from Clemson University and Alfred University respectively. He has over 30 publications and books and holds a patent for a power supply for the cardiac pacemaker. Alfred has taught extension courses in Environmental Stress Screening and reliability at UC Berkeley.
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Greg Swartz has worked successfully for over twenty years in the fields of statistics and process improvement, as a Consultant and Trainer. His consulting experience includes working with a number of Biotech, high tech companies, Aerospace, and Defense. His expertise includes analysis of technical data, a hands-on approach towards design of experiments, and Failure Analysis, e.g. with Ops A La Carte for Semiconductor Equipment. Greg was a Sr. Quality Program Manager at Sun Microsystems for 6 years.
Mr. Swartz has worked in the fields of Applied Data Analysis (ADA) techniques, yield improvement, quality assessments, and reliability studies. Additionally, Greg has a background in software reliability, CMM, and Software Product Life Cycle (SPLC).
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David Thysen has 25 years experience in packaging design for the pharmaceutical, medical and electronic industries. He helps with the packaging of new products as well as the improvement of existing ones. Most of his work has been in the pharmaceutical and test kit products area. However, he also has additional experience in electronics, food products, and plastic molding. David's expertise includes packaging design and testing, material selection and evaluation, SOP and specification writing, validation, and engineering project management. His clients include LifeScan, Alza, Aradigm, Nektar Therapeutics, and Guidant. David won an AmerStar Packaging Award for a desiccant pouch he developed for a LifeScan test strip product in 2003. He is experienced with child resistant and thermal packaging design as well as UN / IATA Dangerous Goods Regulations. David has worked in both engineering and management positions at Syntex Labs, Verbatim Corporation, and Memorex.
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Richard Willis brings over 30 years experience in the design of Instrumentation, In-Process Test Equipment, Production Tooling, and Manufacturing Processes. His consulting practice has focused on helping companies plan and implement effective Quality Control systems on the manufacturing floor in the face of intense competitive pressure, outsourcing, and shrinking product cycles. Mr. Willis received a BS in Engineering and an MSEE from the California Institute of Technology. He began his career in the aerospace (JPL and Hughes Aircraft) and computer (SDS and Burroughs) industries. In the 80’s, his consulting group provided custom test equipment for missile systems (Hughes SBRC) and automotive components (TRW Safety Systems). Since coming to Silicon Valley, he has served clients in the Semiconductor Equipment, Medical Device, and Photonics industries. His experience in both the engineering and manufacturing disciplines enables him to advise clients on practices of Design-for-Manufacturability and Design-for-Test, on improving the effectiveness of Manufacturing Engineering input during design, and on managing the transition of products from prototype to volume production.
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Arthur Zingher has over 25 years experience in physics and reliability. He is a versatile engineer and inventor with proven strengths in: electronics, thermal & thermodynamics, optics, fluids & mechanical, electronics packaging, rapid technology troubleshooting for very acute commercial problems, test, instrumentation and manufacturability. Arthur holds 33 issued patents with 19 more pending. He has strong scientific knowledge & insight across multiple disciplines; considerable industrial success, including products, factories, revenues. Arthur was a Distinguished Engineer at Sun Microsystems, focused on HW Research. He was also a Staff Member at IBM Research, Yorktown NY, focused mainly on HW. Arthur holds a Ph.D. in Physics from U.C. Berkeley and a B.A. in Physics & Math from Columbia.
Our Team - HALT and HASS Labs, Santa Clara, CA
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Doug Farel has over 20 years of experience in reliability engineering and has worked on medical, communications, mainframe processor and storage technology products. He has extensive experience in reliability analysis, reliability testing and field reliability/customer feedback programs. Doug has a BS degree from the United States Military Academy at West Point, NY; an MSEE degree from Georgia Tech in Atlanta; and an MS degree in reliability from the University of Arizona in Tucson. He is a Certified Reliability Engineer (CRE) through the American Society for Quality (ASQ) and a member of IEEE.
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John Ferguson brings over 25 years of electronics experience to OPS A La Carte (OPS). Over the past 14 years, Mr. Ferguson has focused his expertise in the area of Reliability Test Methods. He has extensive test expertise in HALT and HASS, and thermal and reliability evaluation of IC package systems. Prior to joining OPS, he held a variety of engineering positions and played a significant role in developing HALT programs with such companies as Apple, Tyco Healthcare/Covidian, Harmonic Inc., and Quantum Corporation/Maxtor. Mr. Ferguson has co-authored a number of papers on New Product Introduction processes and Reliability Testing. He also served in the armed forces as an Avionic Technician.
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Kan Suseenthiran has 15 years of experience in Reliability, Operations, and Engineering in telecommunications, networking, and computer peripherals products. He is an experienced leader in reliability engineering and testing. Kan also has extensive experience as a consultant to high-tech companies, especially in Reliability Prediction and HALT & HASS testing. Kan has a BS degree from the Rutgers University, New Jersey. He is a Certified Reliability Engineer (CRE) through the American Society for Quality (ASQ).
Our Team - Southwest US
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Clayton Bonn has almost 30 years experience as a sales engineer. In the last 9 years, Clayton has served, among other positions, as the Partner Program Manager and National Sales Manager of QualMark's lab division. Clayton has worked extensively with engineering teams and customers on quality and reliability improvements for numerous products. He helped to establish QualMark's Ask the Expert panel and has given numerous seminars on HALT and HASS. Clayton owns and operates Reliability Resources, a Manufacturer's Representative firm. Clayton earned his B.A. in Communications with an emphasis in Public Relations from Cal State Fullerton.
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After receiving his BS in Physics in 1965 and BEE in 1967 from City College of New York, Harvey joined the Reliability and Maintainability department at AIL Corporation in Deer Park, New York, as a Components Engineer, Semiconductors. During his tenure at AIL he earned an MS in Management from Polytechnic Institute of New York and held numerous positions in the Reliability, Maintainability and ILS department, retiring as Department Manager in 2000. Upon retirement Harvey established his consulting practice, HR Electronic Consulting, which specializes in all aspects of Reliability and Component Engineering. Harvey utilizes his more than 40 years of experience to provide clients in the Medical, Defense, Government and Commercial Aerospace, Telecommunications and Commercial sectors of the industry with services that include Root Cause Failure Analysis and Corrective Action on all types of circuit element, Component Application Evaluation, Element Evaluation and Destructive Physical Analysis, Parts Evaluation for compatibility with manufacturing processes, Reliability Prediction, Stress Analysis, Worst Case Circuit Analysis, Data Analysis, Trend Analysis, Process and Procedure development for manufacture of Hybrid Microelectronic products, Screening Procedures, Training and Customer Interface for Engineering, Reliability and Failure Analysis functions. He contributed to government-industry standardization programs through active participation on the JEDEC Government Liaison Committee on Hybrid Microelectronics. He was deeply involved with development and implementation of early versions of MIL-STD-883, MIL-PRF-38534 and other related documents. Harvey is currently a member of the Electronic Device Failure Analysis Society and a Life Member of IEEE. He was presented with the IEEE Third Millenium Medal for his service and contributions.
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Gil Bastien's experience in Environmental Stress Screening extends to its inception in the early 80's. His pioneering technical efforts in ESS for the U.S. Navy have helped to make critical U.S. defense systems more robust and capable of withstanding much more environmental stress than without the improvements. Gil has also consulted many commercial companies (including automotive, medical, aerospace, telephone, computers, and many other technologies) and has provided them with valuable reliability enhancement recommendations and suggestions. The results of his work have led to significant improvements in the overall reliability and life of the Electro-Mechanical systems. Gil's product design experience has also helped to give him a better perspective for consulting in the design and testing fields. His practical experience as a Navy Engineer together with his experience in the civilian sector in the areas of design, manufacturing, test, ESS, and quality control have given him valuable experience and perspective for the optimization of Electro-Mechanical designs. Gil has extensive experience in both the theoretical and practical aspects of testing and has hands on testing experience which has contributed to his ability to expertly teach the subject. Gil has conducted advanced HALT and HASS technical seminars all over the world. The Advanced Technical Seminar which Gil gives is a unique scientific and practical approach to understanding how Random Vibration and Temperature Screening can precipitate defects and design weaknesses on electronic products under test. Gil also has created his own software for the prediction of failure of E-M products and his software actually teaches how to make the design more robust to take vibration and shock loads. Gil has helped many customers enhance their products and to get the best HALT and HASS advanced technical seminars and to have him manage and conduct tests as well as debrief the testing results and to provide recommendations for product improvement. Gil earned his Master of Science degree in Mechanical Engineering and is a registered Professional Engineer (P.E.).
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Alex Fashandi has over 14 years of research and industry experience in reliability engineering, reliability program management, and engineering program management. Prior to Ops A La Carte, Alex worked for nine years at Delta Design Incorporation a global leader in design and manufacture of automated PnP test equipment and thermal conditioning of semiconductor devices. He co-founded the company's reliability engineering department and provided metrics to conduct reliability test and analysis for both hardware and software reliability programs. He also worked as an engineering program manager where he directed engineering development activities including conception, feasibility studies, requirement development/analysis, HW/SW component design/development, system prototyping, HW/SW system integration, system verification at all levels, system validation, product release documentation, 1st article installation and customer buyoff, production ramp, and sustaining. Alex holds and Ph.D. in Mechanical Engineering from University of Ottawa, Canada. He has authored and co-authored numerous articles in technical journals and conference proceedings.
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Vijay Prasad is a multi-disciplinary senior RAM (Reliability/Availability/Maintainability) engineer with a strong product development background within the aerospace, military defense, and automotive environments. Vijay has 20 plus years of combined reliability engineering achievements with companies such as Raytheon, Siemens and Spar Aerospace, makers of the shuttle remote manipulator system. As a systems level engineer Vijay brings with him reliability modeling, fault tree probability analysis and a system safety background. For the space station robotics arm maintainability program, his strong analytic and concept orientation was used to determine hazard potentialities and mitigation using innovative verification methods. Vijay's extensive experience includes, performing appropriate life testing and analyses to assure that new products meet customer end requirements. Vijay is the Founder and Principal of BlueFire Technologies, a firm dedicated to the use of ultraviolet light for sterilizing surfaces, a chemical free means of eradicating pathogens. With BlueFire his demonstrated specialties such as reliability through soft failures, redundant system configurations and innovations in material use, have lead to several patents pending. Vijay consults frequently and actively with specialty engineering firms and is also on the technology council of the Gerson Lehrman Group, a Manhattan based think tank for the financial investment sector. His advice on risk assessment and management for existing GLG clients has been useful in technology management. Vijay holds a Bachelors and a Masters of Applied Science, a thesis on Fatigue Testing of Biomimetic Materials for Total Joint Arthroplasty from the Faculty of Engineering, University of Waterloo, Waterloo, Ontario. Vijay will join our Southwest Team as of August 1, 2008.
Our Team - Northwest US
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Randy Bloom has over 20 years experience as a sales engineer. Randy owns and operates R-Source, a Manufacturer's Representative firm. Randy earned his B.S. from Dartmouth.
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Chet Haibel has been in New Product Development all his professional life. His first 18 years were spent learning by doing as an R&D Engineer, Project Leader, and Program Manager on a wide variety of products. All this took place at three different Hewlett-Packard divisions. When reliability became an emphasis, Chet became the Reliability Engineering Manager of HP Disk Drives and was instrumental in HP's surpassing the 10X improvement goal in disk reliability in the 1980 s. The challenge then moved to accelerating product development to cut Break Even Time by 50% without any loss in quality and reliability. Chet learned what the irreducible few things were that make reliable products. Chet has Bachelor of Science in Electrical Engineering and Master of Engineering degrees, both from Cornell Univer-sity. He is a senior member of the American Society for Quality and is certi-fied by ASQ as a Reliability Engineer, Quality Manager, Quality Engineer, Software Quality Engineer, Quality Auditor, and Biomedical Auditor. Chet is certified by Johnson and Johnson as a Six Sigma Green Belt.
Our Team - Central US
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Harold has over 20 years of experience in reliability engineering and reliability management. As the manager of Compaq's and HP's reliability engineering department, Harold was responsible for assuring the reliability of hardware products using a broad spectrum of sound reliability and statistical principles, providing one-stop reliability expertise for new product development through analysis and testing, and providing high-level consulting to customers on reliability issues and approaches and on the role of reliability in broader issues such as warranty. Harold's professional experience initially centered on power systems and reliability engineering as well as systems engineering. Harold's career spans more than twenty-five years and includes communication center chief duties in the United States Marine Corps and power systems engineering at AT&T Bell Laboratories. Harold joined Compaq in 1988 as a Senior Reliability Engineer, where he was chartered with developing reliability metrics and tools to predict power supply failure rates for new products and resolving manufacturing issues. He later managed the Reliability Engineering Power Supply and System Group, the Reliability Engineering Data Analysis Group and eventually the entire Compaq Corporate Reliability Engineering organization. Harold received a BS in Applied Arts and Science with concentrations in Reliability and Quality from Rochester Institute of Technology. Harold also holds professional certifications in Basic Quality and Quality Implementation from RIT, He also holds a Green Belt Quality Certificate, Malcolm Baldridge Examiner Certificate, and is a Senior Member, American Society for Quality. Harold also completed graduate work in computer science and business administration.
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Aron Rolnitzky is an ASQ Certified Reliability Engineer with over 35 years of industry experience in design, reliability and quality assurance and management in the computer and medical electronics industry. He has consulted or provided training for companies in product areas including communication, medical, computers, large and small industrial, and military. Expertise includes reliability design analysis, field data analysis and corrective action systems, reliability testing including accelerated tests, reliability and quality improvement, and training. He has made presentations on reliability topics to the Twin Cities Chapter of the American Society of Quality and to the Minnesota Reliability Consortium where he is a board member. He is also a member of the IEEE and ASQ. Aron has a Bachelor of Electrical Engineering degree from the University of Michigan and Master degrees in Electrical Engineering and Business from the University of Minnesota.
Our Team - East Coast
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Lennox has more than ten years of experience leading reliability, quality and manufacturing in electronics, medical device, appliance, printing and manufacturing industry. He has experience in disciplines such as manufacturing engineering, advance quality engineering, reliability engineering, teaching and supervisory management. He has successfully improved process and product performances during previous assignments. He is president of Lebentech in Florida. Lennox has worked with many small and large companies, including Xerox, Maytag, Real-Time Labs, Sunbeam, GE Appliances, Motorola, Alcon Labs, and Taco Metals. He has an M.S. degree in Industrial Engineering from California Polytechnic State University.
Our Team - Singapore/Taiwan
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Ricky is heading up our Singapore division of Ops A La Carte and is servicing all of our customers in the Asian region. Ricky is an experienced reliability engineer, and is a Certified Reliability Engineer through the American Society for Quality (ASQ). Ricky began his career as a reliability engineer for SAW Component Manufacturer, EPCOS PTE LTD where he was involved in Component Qualifications and Reliability Testing. Ricky continued to develop his skills in Reliability Engineering by pursuing a more challenging role in Product Reliability as a Senior Reliability Engineer in WINCOR NIXDORF PTE LTD. Now Ricky is a full time consultant with Ops A La Carte. Ricky has an Honours Degree in Mechanical Engineering from University of Glasgow, Scotland, UK.
Our Team - China
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Jeff Jin holds an M.S from ZheJiang University. Before he joined the company, he worked for an International Electronic components Corporation in Singapore and Shanghai as Project leader and Quality&Reliability specialist. He was in charge of Supplier Assessment & Qualification and Reliability Auditing as well as internal Calibration System and Reliability Lab. Mr. Jin's experience includes Measure System Analysis (MSA), Failure Modes and Effects Analysis (FMEA), Design of Experiments (DOE), Statistical Process Control (SPC), Highly Accelerated Life Testing/Highly Accelerated Stress Screening (HALT/HASS), Accelerated Life Testing (ALT), Reliability Demonstration Testing (RDT), and Root Cause Analysis (RCA) including the 8D methodology. He is a Six Sigma Black Belt and is a Certified Reliability Engineer. He is a committee member of SRE China Chapter. He also is a member of the IEEE Reliability Society and ASQ.
Our Team - India
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Mr. Inderjit Singh is the Retired Colonel of Indian Army. He has been the head of a company dealing in micro-finance, real estate, and gas. He is presently head of the Reliability Centre, New Delhi.
Our Team - United Kingdom
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Bob Page has more than 25 years experience in electronic testing and reliability engineering with Fairchild, Marconi, Teradyne, Reliability Inc, and Screening Systems, and has been running his own UK based consultancy, Reliability Plus for the last 5 years. Through training seminars, hands-on workshops and regular project management Bob provides expert independent guidance and practical assistance to companies wishing to implement and/or enhance their HALT/HASS and stress screening capabilities. Hundreds of engineers from leading companies such as Eaton Aerospace, Filtronic, Renishaw, and Westinghouse have benefited from Bob s expertise, encompassing a broad range of engineering market sectors. Bob is a graduate in Electrical & Electronic Engineering from the University of Wales and has a Master's degree in Digital Electronics from UMIST. He is a member of the UK Society of Environmental Engineers where he sits on the Stress Screening & Reliability committee, a member of the Institute of Mechanical Engineers Safety and Reliability Group, the SMART Group and the West of England Aerospace Forum.
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Martin Shawn has consulted / worked extensively throughout Asia, USA and Europe. His role as specialist in product and commodity quality reliability optimisation gave him an in-depth understanding and insight of manufacturing process problems across a wide range of suppliers. Since establishing Reliability Solutions in 1997, Shaw has further broadened his knowledge and expertise in the field through working closely with companies within the Asia/Pacific rim region. From them, he has gained experience in dynamic work environments where rapid improvement is expected at all times. These companies include Daewoo, LiteOn Tech, Astec Power, Samsung, Philips, AOC, Vestel, Acer, Royal, LiteOn Power, Heng Sheng Optoelectronics, Amtran, Fairchild Semiconductor, etc. An Engineering Graduate with BSc (Hons) in Production Engineering from Strathclyde University, Scotland and 15 years with IBM in their PC Business Unit from 1982-
Our Team - Corporate Staff
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Ms. Silverman has almost 20 years of experience in the area of Finance and Accounting. She has been instrumental in establishing the Finance, Human Resources and Legal functions for the Company. She continues to play a key role in the strategy and business decisions that affect the future and direction of the Company. Prior to joining Ops A La Carte, Ms. Silverman held positions such as Corporate Controller and Vice President and Chief Financial Officer at GRIC Communications, Inc. She was instrumental in developing the Company's automated accounting systems and processes and played a key role during the Company's Initial Public Offering "IPO" process. Prior to joining GRIC, Ms. Silverman held positions with Silicon Graphics, Inc., ReadiCare, Inc., and Touche Ross and Company, currently known as Deloitte Touche Tohmatsu. Ms. Silverman earned her B.S. in Accounting at the University of Colorado. She is a Certified Public Accountant (CPA) in the state of California.
Many New Reliability Services & Reliability Seminars added! 