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Fall 2012

Welcome to our Fall 2012 Newsletter Summary

Ops A La Carte Reliability News


Welcome to our 31st quarterly newsletter. Our newsletter comes out the first week of March, June, September, and December. Comments and suggestions are always welcome.

This was our busiest summer for work and fall is turning out to be even busier. Just doing our part to help stimulate the economy!

This month we are introducing our new methodology to calculate Return on Investment (ROI) a new Design for Reliability (DFR) program. See our Featured Service section for more details as well as review the slides from our recent webinar talk on it.

Calculating ROI When Implementing a DFR Program - Slides
Calculating ROI When Implementing a DFR Program - Webinar

Also, stay tuned for our next webinar on Advances in HALT Calculator - New MTBF and ROI Calculator and our upcoming Certified Quality Engineer (CQE) Preparation Course.

This quarter, we will be visiting even more areas, including Boston, Cleveland, Denver, Honolulu, Milwaukee, Minneapolis, Phoenix, San Diego, and Toronto. Whenever OPS visits a city, we offer 1 hour of free consultation to help you with any aspect of your reliability program. Please refer to the EVENTS section for the exact dates. If you are interested in having us stop by when we are in town, please Contact Us Info. We will provide you 1 hour of Free Consultation with no strings attached. We will give you our expert advice on any issues you are having or trying to avoid.

We hope you find value in the following newsletter. Our next newsletter will come out the first week of December. Thank you for your continued support and interest.

- Mike Silverman, Managing Partner/Founder

OPS' FREE WEBINAR on Advances in HALT Calculator - New MTBF and ROI Calculator, Wednesday, Oct 3, 11:30am-12:30pm

Our special guest speakers will be Harry McLean, inventor of the calculator and Clayton Bonn from Chart. Chart is currently the only the chamber manufacturer offering this calculator as part of their chamber offering and Clayton will explain how the calculator is integrated in to the system operation.

Certified Quality Engineer (CQE) Preparation Course

Date(s): Oct 16- Nov 27, 2012, ASQ CQE Exam is on Dec 1.
Time: 6pm-10pm one night a week, 7 weeks
Instructor: Jim MacMahon
Length: 7 weeks
Cost: $1295. We offer 25% discount for those taking via webinar or for unemployed or for students not getting reimbursed.
Location: San Jose, CA and Offered via webinar for out of town students.

Description: Becoming certified as a Quality Engineer (CQE) can be valuable to your employer and your career. We have been offering this Exam Preparation Course for 9 years. Students have found it very valuable in preparing for the exam. Even if you are not planning on taking the exam but need a good, in-depth course in Reliability Engineering, this can benefit you substantially.

PRG Certificate Program

Tuesday, Sept 25, 2012 to Tuesday, Dec 11, 2012 (two nights a week), Los Altos, CA
Are you involved in the development and release of high-tech products? Do you need to stay current with the latest product development practices? Could you use an edge to get back into the job market? If so, the Product Realization Certificate program at Foothill College can help. By taking this course, you will learn how to:

  • Minimize costs for bringing products to market
  • Beat time-to-market windows
  • Accelerate New Product Introduction (NPI)
  • Achieve high reliability
  • Deploy a common development methodology

Nov 1, 2012 - Medical Design and Manufacturing (MD&M) Minneapolis, Minneapolis, MN, 8am-4pm

We will be giving a seminar called "Medical Device Reliability Testing". Register at: MD&M

Nov 1, 2012 - Minnesota Reliability Consortium, Minneapolis, MN

Ops A La Carte's Mike Silverman will be giving a talk on "Calculating ROI when Implementing a DFR Program".

Nov 14, 2012 - Meet the Experts, Santa Clara, CA, 10:30am-1pm, FREE

Ops A La Carte's Mike Silverman will be giving a talk on "Testing and Quality for Medical Products".

Dec 4-5, 2012 - BIOMEDevice Show - San Jose, CA, 10am-4pm

We will be giving a seminar on December 5th. The seminar is part of the Innovation Briefs series and will be held at the Innovation Briefs Theater at booth #801 on the event floor. The seminar will be co-presented by other members of the Product Realization Group (PRG). We also will be at the PRG Booth (#1115). Register at: MD&M

Ops A La Carte is please to introduce three new consultants to you

Les Warrington
Senior Reliability/Quality Consultant, Course Instructor

Les Warrington is a reliability engineering and management consultant with Ops a la Carte, with focus on effective integration of reliability capability into company culture, to maximize business opportunity and success. Previously, he was Director of Reliability Engineering at Research in Motion, where he delivered assurance of product reliability goals in greater than 20 major product developments. He highlighted the direct links between field failures and lost corporate profits and, having gained executive oversight of reliability as a core requirement, integrated all departments in the effective and timely delivery of product reliability. Earlier, Les pioneered a widely emulated post-graduate degree program in quality and reliability at the University of Warwick, UK, emphasizing management, practical application for industry and an ethos of continuous improvement, and delivered Warwick reliability-centric teaching world-wide. He led major research projects, provided consulting services widely in the automotive, aerospace and other technology sectors, and was a leader in the UK National Reliability Strategy. Les earned a Bachelor of Science (Honours) at the University of Southampton in Aeronautics and Astronautics, and completed post-graduate technology and management training at the Royal Air Force College, Cranwell, UK. He is a Chartered Engineer (UK). He is an active member of IEC TC56, developing standards in dependability. He is also a member of the IEEE Reliability Society, and has retained professional membership of the Royal Aeronautical Society (UK).

Dave Kinghorn, M.S., MBA
Senior Reliability Consultant/Program Manager

Dave has 30 years experience in product design, process development, manufacturing statistics, reliability program management, test, and operations management. A veteran of 6 startups in the electronics, photonics, and energy businesses, Dave's focus is on the economics and incorporation of quality & reliability into all phases of the product life cycle. In addition to startups, Dave has held Senior & Principal Engineering and Operations positions at such companies as National Semiconductor, Read-Rite, and Kulicke & Soffa Industries. Dave is an active consulting engineer with clients in the Integrated Photonics business, electronics manufacturing & advanced semiconductor test solutions, and heavy industries such as electroplating and Stainless Steel processing. Most recently, Dave was Director of Reliability at Energy Innovations, a commercial scale solar energy system manufacturer employing the latest state-of-the-art Solar Concentrator technology. Dave holds a B.S. in Chemistry from the University of Missouri, and both an M.S. in Chemical Engineering and an M.B.A. from San Jose State University. Dave is also the author of 3 U.S Patents.

Mike Doty
Senior Mechanical Reliability/Design Consultant

Mike has over 25 years of experience in mechanical engineering and design, including manufacturing, design, analysis, testing, and systems integration. He has designed machinery, small mechanisms, space craft structures, printed circuit boards, wiring harnesses, and electronic packaging. Mike has also performed stress, thermal, shock, and vibration testing, statistical and worst case tolerance analysis, and materials selection for reliability in extreme environments. He has hands-on CAD and machine shop experience fabricating prototypes, along with the use of rapid prototyping (3D printer) equipment and technologies. His information technology experience includes system repair, data recovery, networking, and web development. Mike has a BS Degree in Engineering and Applied Science from the California Institute of Technology. He has worked in the automotive, petrochemical, nuclear, aerospace, medical instruments, and consumer products industries. He has consulted at Jet Propulsion Laboratory, Hughes Space and Communications, EG&G Rocky Flats, Schlage Lock, Ethicon, DuPont, Bechtel, United Engineers and Constructors, Motorola, Ford, FMC, and numerous small business clients.

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