MESSAGE FROM THE FOUNDER
Welcome to our 29th quarterly newsletter. Our newsletter comes out the first week of March, June, September, and December. Comments and suggestions are always welcome.
We are excited to announce that our HALT Calculator is now available via the web - as a internet/Cloud-Based tool. You can use it directly at iHALT Calculator. And it is now being sold on Chart HALT Chambers.
Also, my book "How Reliable Is Your Product: 50 Ways to Improve Product Reliability" is now available in Mandarin. You can view the 1st 3 Chapters at 50 Ways to Improve Reliability - in Mandarin, or 提高产品可靠性的50种方法.
Last quarter I visited India twice and taught our Design for Reliability (DFR) Seminar in 5 different cities: Chennai, Banglare, Pune, Delhi, & Mumbai. We did this with the help of our partners BE Analytic of India.
This quarter I will visit LA, Toronto, Philadelphia, & New Orleans. Whenever OPS visits a city, we offer 1 hour of free consultation to help with any aspect of your reliability program. Special Offers section has details..
Our Free Webinars are getting an increasing number of attendees. Last quarter, we held free webinars on topics of Medical Reliability and Design of Experiments. Next quarter we will be holding free webinars on Tribology and Design for Robustness.
The past two quarters, we have experienced a large increase in our project base, and to accommodate for this, we have brought on five new resources. Several of these resources are available for part time and full time consulting projects. If you have such projects, please contact us. Please see the News section for the announcement on our new resources.
As a Professional Reliability Engineering firm we have prepared an "Ounce of Prevention" Program designed as a comprehensive, qualitative and quantitative solution to 1) risk management, 2) failure mode and warranty analysis, 3) cost of quality plans and 4) training toward a sustainable culture of preventive action. To lead this program, we have hired Jim Johnson as new Director of Client Performance, Reliability and Quality Assurance.
We hope you find value in the following newsletter. Our next newsletter will come out the first week of June. Thank you for your continued support and interest.
- Mike Silverman, Managing Partner/Founder
2012 Free monthly Webinar Series
About Event: Each month, we will bring you a free webinar topic. Below is our current line-up for this quarter. You can click on the registration page for each event.
Tribology is the science and engineering of interacting surfaces in relative motion. In this seminar, we will introduce the basics of Tribology, their impact on reliability and do so from the perspective of machine applications. Lubrication, film thickness, loads and Hertzian contact types effect the reliability of a design. Weibull is frequently used to model wear characteristics, but is this always the best distribution for characterizing the reliability of machine elements? All of these areas will be explored.
Robust Design (RD) Methodology is discussed for hardware development. We will compare with reliability engineering (RE) tools and practices, and highlight differences and similarities. We will present proximity to ideal function for robust design and compare to physics of failure and other reliability modeling and prediction approaches. We will show measurement selection to strongly differentiates RD and reliability engineering methods. We will show how to get the most from each methodology and show pitfalls for each set of practices. This webinar will be a lead in to Lou's symposium classes DOE and DFSS.
May 7-11, 2012 in Santa Clara, California and via webinar
TRACK ONE - DFX TOOLS
Each attendee will receive a copy of Mike's book "How Reliabile Is Your Product: 50 Ways to Improve Product Reliability"
Location: 990 Richard Ave, Suite 101, Santa Clara, CA 95050 and via webinar
Course: Certified Quality Engineer (CQE) Preparation Course
Special new options:
Description: Becoming certified as a Quality Engineer (CQE) can be valuable to your employer and your career. We are offering this Exam Preparation Course. Students have found it very valuable in preparing for the exam. Even if you are not planning on taking the exam but need a good, in-depth course in Quality Engineering, this can benefit you substantially.
Course Webpage: CQE Course by Ops A La Carte. For more info or to register, please
For information on other course offerings go to: Ops A La Carte Schedule. All our courses are offered as tailored seminars at our customer's location. To view a list of all all seminars, go to Ops Course List
International Reliability Innovations Symposium (IRIS) - March 16, 2012, San Jose, CA and webinar
Ops A La Carte helped organize the conference and we were on the paper review committee.
SMTA Solar Conference - March 21-23, 2012, San Jose, CA
Ops A La Carte's Fred Schenkelberg will be giving a presentation at this conference on "Industry Reliability Programs."
IPC Conference on Test & Inspection - May 15-17, 2012, Costa Mesa, CA
Ops A La Carte will be giving a presentation at this conference on "New Techniques for More Effective ESS".
SMTA Conference on Soldering and Reliability - May 15-18, 2012, Toronto
Ops A La Carte's Peter Arrowsmith will be giving a presentation at this conference on "Improving Product Reliability Using Accelerated Stress Testing".
MD&M East - May 22-24, 2012, Philadelphia, PA
Ops A La Carte's Mike Silverman will be giving a 3 hour class on "Medical Reliability Testing - Identifying Testing Requirements Early."
Applied Reliability Symposium - June 13-15, 2012, New Orleans, LA
Ops A La Carte's Mike Silverman will be giving a presentation on "DFROI – Calculating ROI When Implementing a Design for Reliability Program".
News section for the exact dates.We will be visiting a number of cities this next quarter, including Los Angeles, Toronto, Philadelphia, and New Orleans. Whenever OPS visits a city, we offer 1 hour of free consultation to help you with any aspect of your reliability program. Please refer to the
We will provide you 1 hour of Free Consultation with no strings attached. We will give you our expert advice on any issues you are having or trying to avoid.
In addition, we will offer you a free copy of Mike's book "How Reliable Is Your Product: 50 Ways to Improve Product Reliability" just for giving us the opportunity to speak with you.
Also, we have developed a new Self-Assessment tool. If you take it, we will also give you a free book.
BELOW ARE NEWS HIGHLIGHTS FOR THE PAST QUARTER. MORE DETAILS FOR EACH ITEM CAN BE FOUND AT NEWS.
All presentations that we gave can be found on the technical download section of our website at Technical Papers.
March 1, 2012 - HALT Calculator on the Cloud. We are pleased to announce that our HALT Calculator is now available as a cloud-based application so you can access it direclty whenever you need. We have a payment system in place on-line for quicker access. With the cloud application, we will also offering either pay by use (you can order as many use credits as you'd like) or yearly subscriptions. The yearly subscriptions work great when you have your own chamber or when you perform many HALTs a year and you would like to run the calculator during HALT planning to set must meet criteria, or when you are in the middle of the test and trying to determine which failures to fix and continue testing. For first time users ask us for a free coupon to try out the calculator and see for yourself how useful of a tool it is. Also, if you have HALT and Field Data, please contact us. If we can use your data in our model, we will give you FREE access to the calculator.
March 1, 2012, Mandarin Translation of "50 Ways" Reliability Book, Managing Partner Mike Silverman's book "How Reliable Is Your Product: 50 Ways to Improve Product Reliability" is now available in Mandarin in ebook for only $9.95 on Amazon and through our publisher Superstar Press. Follow links for copies. You can view the 1st 3 Chapters at 50 Ways to Improve Reliability - in Mandarin, or 提高产品可靠性的50种方法.
February 28, 2012 - OPS Hires Director of Client Performance. We are proud to annouce that we have brought on a new Director of Client Performance. Jim's role will be to develop and deliver complete solutions for clients.
James (Jim) R. Johnson has joined the team as Director of Client Performance, Reliability and Quality Assurance in order to provide clients with a more comprehisive budled program that works concurrently with your new product release functions. Jim has developed some of the most successful risk identification, assessment and mitigation programs in the Valley helping clients focus on prevention and reliability as they focus on constancy of purpose. Jim has been directing corporate plans in performance, quality, reliability and prevention since 1978 with exemplary service record to clients before the term service became a clichés. He has held Director level positions in component engineering, quality assurance and product launch and is an acknowledged expert and innovator in continuous improvement techniques for corrective and preventive action leading product launch for wireless and telecommunications products, removable hard disk drives, lap top disk drive spindles, electric car components, biometric readers (optoelectronics/photonics), photo voltaic and radio interferometry (micro array antennas for cell phones) where he was awarded “innovator status” by UK Government introducing micro array technology to Scotland.
As a Professional Forensic Management & Reliability Expert Jim has developed for Ops A La Carte an "Ounce of Prevention" Program designed as a comprehensive, qualitative and quantitative solution to 1) risk management, 2) failure mode and warranty analysis, 3) cost of quality plan dash boards and 4) training toward a sustainable culture of preventive action while preventing catastrophic failures.
February 20, 2012 - Four New Consultants. We are growing rapidly in our project base, and to accommodate for this, we have brought on four new consultants in the last quarter.
Mark brings 28 years experience with technology leaders Cisco Systems, Teradyne, Radius, and SunPower. He managed the Accelerated Life Test lab at SunPower systems R&D, evaluating new products using a Physics-of-Failure model. Mark earned a degree in Electrical Engineering from Caltech and started his career with Megatest and Teradyne, designing high-speed test equipment for ASICs and ICs. He possesses thorough and practical knowledge of the ISO-9000 STD for quality systems, including part 3 (Software) for which he taught a course at UCSC extension. Within Cisco, Mark designed customized stations for physical-layer testing of electrical and optical telecom products up to10Gb/s. In developing test plans for design validation and manufacturing production – he has worked extensively with offshore CMs in Asia and Europe, employing a wide variety of quality systems (DMAIC, TQM, 8D, etc) and utilizing statistical methods to monitor and improve quality and reliability. His skills include validation testing, failure analysis, DFMEA, certification testing and test automation. Willing to lead or facilitate change, Mark is an experienced presenter and facilitator who enjoys working with start-ups and growing companies on new products.
James has over 25 years of product development experience in Silicon Valley, His background was developed in top tier companies in Silicon Valley that include; Apple, GE Medical, Logitech, Palm and HP. His technical skills has given him extensive experiences in Design, Test, Reliability, Sustaining, Quality and manufacturing engineering functions. On several occasions, his career has taken roles in mid and small company settings. Small company environments expanded his traditional roles building infrustructure for Documentation, EMC, Product Safety and manufacturing bring-ups. In the forefront of technology James has developed innovative products in smart phone, tablet, medical imaging, digital camera, printer, PC, network and LAN technologies. James has broad depth of electrical, mechanical and reliability skills coupled with an analytical foundation gives him a solid framework in producing highly reliable products. James leadership, influence and genuine people skills gives him a tremendous edge in working to bring out the best in any corporate environment.
Jay has over 20 years of experience in the electronics industry, and has extensive experience with various stages in the product life cycle. He has developed mechanical test fixtures, procedures and programs as part of NPI test development for a several different products. His experience includes project management, product design, testing, quality improvement and reliability of communication products, power modules, memory and other products. He has managed environmental testing, mechanical reliability and compliance testing of electronic products. His areas of expertise include NPI, DFM, FMEA, MTBF prediction, failure analysis and the development of effective debug strategies.
Shawn is a Senior Reliability Technician with over 15 years ofexperience that specializes in planning, scheduling, setting up, and executing all types of reliability tests including traditional environmental tests, Design Verification Tests (DVTs), and all forms of accelerated tests such as HALT, HASS, and Demonstration Tests (RDTs). He has also performed Software Integration Testing, Inventory management, and Field Service support.
February 16, 2012, MD&M West - Anaheim
We gave a seminar called "Medical Device Reliability Testing". We will be doing this seminar again at MD&M East in May, 2012.
February 7, 2012, Improving Product Life Cycle Costs in Today’s Global Manufacturing Environment - Santa Clara, CA
About Event: We had 4 presenters for this event. The presenters and their topics are shown below. You can download each presentation in the links below.
Ops A La Carte: "Using Design for Reliability (DfR) to reduce Product Life Cycle Costs", by Mike Silverman, Ops A La Carte
February 1st, Design of Experiments (DOE) and its Many Uses within Reliability, FREE WEBINAR, by Lou LaVallee of Ops A La Carte Experimental design activities were discussed including orthogonal matrix selection (with modification), factor selection, factor assignment, measurement system selection, objective(s) definition, and the process of planning and implementing experiments. Special attention was given to experiments with reliability/robustness improvement objectives. Webinar aimed at practitioners, engineers, and engineering managers who have testing and experimentation responsibilities.
January 30 - February 4, 2012, Design for Reliability Seminar - India
We teamed up with our partners in India BE Analytic and gave a DFR seminar in both Bangalore and Pune. In December, 2011 we gave the same seminar in Chennai, Delhi, and Mumbai with our partners IBC.
January 23-26, 2012, Reliability, Maintainability, and Availability Symposium (RAMS), Reno, Nevada
"The Useful Synergies between Prognostics and HALT and HASS", by Ops A La Carte and RidgeTop Group
The winner for the raffle for Mike's book "50 Ways to Improve Product Reliability" was John Woodworth at Army Test and Eval Command
The winner for the "Closest to the Pin" (2 inches) in our putting contest was Bryan O'Halloran, Professor at Oregon State University.
MD&M Webinar - December 15, 2011, FREE WEBINAR
We gave a seminar "When the Standard Doesn't Fit: How to test using a guidance vs. a standard".
BIOMEDevice Show - December 6-7, 2011, San Jose, CA, 10am-4pm
We gave a seminar called "Managing Design Risk". See our The seminar was part of the Innovation Briefs series. The seminar was co-presented by other members of the Product Realization Group (PRG).
For more information on news, please visit our News Page or call (408) 654-0499.