MESSAGE FROM THE CEO
Welcome to our 21st quarterly newsletter. Lucky #21 just in time for St. Patrick's Day! On March 11th, we will be part of a Green Event entitled "New Paradigms for Green Product Development". Click for more details.
My new book "50 Ways to Improve Your Product Reliability" is at the editor to be published this spring. For a sneak preview of the book, you can download the first two chapters at Reliability Book: 50 Ways - 1st_Two_Chapters.
On April 19-23, we will be holding our Design for Excellence (DfX) Symposium in San Jose, CA. We will be co-teaching the symposium with our partners DfR Solution. All classes will also be available via webinar. This is the first of three symposia. The next two will be May 19-23 in Huntsville, Alabama and October 11-15 in College Park, Maryland.
We are proud to announce the opening of our new HALT and HASS Lab facility in Cambridge, Massachusetts. See our News page for more details.
Check out our new calendar of events at the bottom of this page. We wanted to make it easier for you to see what was going on in the world of reliability. All the events are shown in more detail within the website. The education courses are shown in more detail in our Education tab and our events are shown in more detail in our News Events tab.
We hope you enjoy the following newsletter. Thank you for your continued support and interest.
- Mike Silverman, Managing Partner/CEO
Topic: Design for Excellence (DfX) Symposium
DFX TRACK ONE - DESIGN
Design for Reliability (DfR): Apr 19: Mike Silverman of Ops & Dr. Craig Hillman of DfR
DFX TRACK TWO - TESTING
Best Accelerated Life Tests: Apr 19-20 by Mike Silverman of Ops A La Carte
PRICING AND TERMS
Course: Certified Quality Engineer (CQE) Preparation Course
Offered via webinar for out of town students.
Description: Becoming certified as a Quality Engineer (CQE) can be valuable to your employer and your career. We are offering this Exam Preparation Course. Students have found it very valuable in preparing for the exam. Even if you are not planning on taking the exam but need a good, in-depth course in Quality Engineering, this can benefit you substantially.
Course Webpage: CQE Course by Ops A La Carte
For information on other course offerings go to: Ops A La Carte Schedule
All our courses are offered as in-house tailored seminars. To view a list of all our seminars, go to Ops A La Carte Course List
Product Realization Group (PRG) Lunch and Learn Series (all are FREE)
Apr. 15, 2010 Medical Product Development and Validation
And don't miss our summer barbeque on August 20th. Check the PRG website for details.
Note that we have started offering these lunch and learns via webinar as well. If you cannot attend in person and would like to attend via webinar, please note that on your registration form. To register for any of these lunch and learn sessions, please go to L&L registration form
Topic: New Paradigms for Designing Green Products
Topic: International Conference on Solder and Reliability (ICSR)
"ZIF Connector Failure Analysis", by Peter Arrowsmith of Ops A La Carte
Topic: Applied Reliability Symposium (ARS)
"HALT Calculator - New Fast Method for Determining Product MTBF", by Mike Silverman and Harry McLean
| $1000 off your next service or seminar or one free pass to any of our upcoming events or seminars to any individual who introduces us to a new customer with whom we engage.
Email us via our Special Offers Contact Form
BELOW ARE NEWS HIGHLIGHTS FOR THE PAST QUARTER. MORE DETAILS FOR EACH ITEM CAN BE FOUND AT NEWS.
All presentations that we gave can be found on the technical download section of our website at Technical Papers.
-Ops A La Carte opens East Coast HALT and HASS facility.
In addition to our west coast HALT Lab in Santa Clara California, now we have an east coast Lab in Cambridge Massachusetts. In conjunction with this, Ops announces a strategic alliance with east coast reliability consulting firm System Effectiveness Associates (SEA). SEA is a 20 year old reliability consulting firm run by Peter Bachant. We are very excited to start working with Peter's firm. We have heard so much about SEA for years and are glad we now have the chance to partner with them because of their talent as well as their proximity to our east coast customers. And this is going to really help service our east coast HALT customers at our lab in Cambridge.
-Ops adds two new consultants to our company:
Jim McLinn, MS, CRE/CQE (Minnesota) has over 35 years experience in the area of reliability and quality. His specialties include product and process improvement using techniques such as DfR for Electronics and Mechanical systems as well as statistics. Jim served as chair of the Reliability Division of ASQ in 1993-1995 and 2006-2008. See the Ops Team for more details.
Bob Baker, MBA, PE (Texas) has over 40 years experience in quality, reliability, and program management. Bob is an expert in business process improvement and quality management system implementation with an emphasis on continuous improvement, cost reduction, and performance excellence for clients in diverse businesses and industries. See the Ops Team for more details.
-:1/2 Day Free DfR Symposium
Ops A La Carte and Wyle Labs hosted a free 1/2 day Design for Reliability seminar. Ops A La Carte's Mike Silverman was the presenter. Over 200 people attended the seminar both live and via webinar. See DFRSeminar for a copy of the presentation.
-: CMSE Presentation
Ops A La Carte's Mike Silverman gave a presentation at the annual Components for Military and Space Electronics (CMSE) Symposium. See presentation at New Fast Method for Determining Product MTBF
-: MD&M Presentation
Ops A La Carte's Mike Silverman gave a presentation at the annual Medical Design and Manufacturing Show. The title of Mike's presentation was: Integrating HALT with the Medical Product Life Cycle
-: RAMS Presentations
- Ops presents 4 papers and 2 tutorials at the annual Reliability and Maintainability Symposium (RAMS):
- How to Design a Better Reliability Test Program by Mike Silverman
- Reliability Demonstration Theory and Application by Andre Kleyner
Also congratulations to Ed Flower for winning our "closest to the hole" putting contest. Ed putted the 50 foot shot to within 2 inches of the hole. Ed won a brand new Ping putter.
The left picture below is Ops A La Carte's Managing Partner Mike Silverman congratulating Ed for winning. Next to it is a picture of Jay Pisharodi and Peter Arrowsmith. In the center is a picture of Ops consultants left to right Andre Kleyner, Peter Arrowsmith, and Jay Pisharodi with managing partner Mike Silverman on the right.. Second from the right is Ed's winning put 2 inches from the pin. On the far right is managing partner Mike Silverman having a go at the putting.
-: Ops quoted in Wall Street Journal
- Ops A La Carte was quoted in the Wall Street Journal on Thursday, January 14th. We were interviewed by the Wall Street Journal in an article on "Three Best Ways to Win a New Client." To see the full article, go to WallStreetJournal_Article.
-: Ops Medical Open House
- Ops A La Carte holds an open house at their test lab HALT and HASS Labs in Santa Clara, CA. The open house was by invitation only specifically targeted to the medical market, piggybacking on the BIOMEDevice expo the day before. Voler Systems (a design firm) and SigmaQuest (a quality database solutions provider) co-sponsored the event. We had over 20 partners and 60 customers attend the open house. Seven of the 20 partners set up booths and had poster sessions about their business. We also had 3 customer demonstrations set up. All in all, it was a great success.
Also congratulations to the three prize winners at the open house.
Juan Adames won the grand prize with 5 correct answers to our Medical trivia quiz. Here are the quiz questions. See how many you can get:
1) In the US, the error rate for doctors prescribing the wrong medicine for their patient’s ailment is ____
Robert Chow won the contest "how many Q-Tips are in the jar" game. Robert is pictured on the left and Juan is second to the left. Right of them are pictures of our open house.
-: Ops at BIOMEDevice Expo
- Ops A La Carte teams up with Voler Systems (a design engineering firm) and SigmaQuest (a quality database solutions provider) to co-exhibit at the BIOMEDevice Expo. Walt Maclay, CEO of Voler, also gave a presentation on Data Acquisition for Medical Devices, as part of the Innovation Briefs portion of the conference. Also attending the booth and meeting customers were Ops A La Carte's managing partner Mike Silverman as well as SigmaQuest's CEO Nader Fathi.
Also congratulations to Paul Russell of Life Technologies for winning our drawing - an RC Solar Car.
Pictured below to the left are Walt and Mike in front of their booth.To the right, Walt and Mike are congratulation Paul for winning.