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MESSAGE FROM THE CEO Welcome to our 19th quarterly newsletter. The economy continues to struggle and we are combatting this with a stronger emphasis on the markets we see that are remaining hot - Medical, Military/Aerospace, Clean Tech, and Oil and Gas. We have worked in over 90 different industries and this list continues to expand, but the work from these four verticals just doesn't seem to show any sign of slow-down. We just updated our Company brochure to reflect all of these new industries. Our HALT and HASS Lab also showed no slow-down. We just came off our busiest summer in the 14 year lab history. Much of the work came from these four vertical markets, but also came from a variety of other markets as well. We continue to receive a tremendous amount of interest in our new HALT-AFR Calculator that was launched this quarter. This tool can calculate field reliability from HALT results. You can learn more about this at HALT Calculator. We have updated the information about the Reliability calculator. We hope you enjoy the following newsletter. Thank you for your continued support and interest. - Mike Silverman, Managing Partner/CEO
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Course Webpage: CQE Course by Ops A La Carte
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Topic: Reaction Injection Molding (RIM)
Topic: Regulatory Considerations throughout the Product Lifecycle - Panel Discussion  To register for this lunch and learn session, please go to L&L registration form.
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We will be exhibiting and presenting the following papers and Tutorials "How to Design a Better Test Program""Green Reliability" "Estimating Field Failure Rate from the Results of HALT" "IC Package Size DOE Using Various Environmental Accelerants" For more details, please go to ASTR. Email us via our contact form for more information on this event. Attending the workshop will be Ops Managing Partner Mike Silverman, and Ops Senior Reliability Consultants Art Degenholtz and Lou Lavallee. They will be in the area all week so if you would like to set up a visit, please fill out the contact form.
American Society for Quality (ASQ) Road to Quality Excellence - Oct 23, The following papers/presentations have been accepted into the ASQ proceedings. The ones with stars by them have been accepted for the presentation sessions. We will also be exhbiting at this event. "Estimating Field Failure Rate from the Results of HALT" by Harry McLean/Mike Silverman **"Improving Customer and Supplier Performance via Collaboration" by Mike Gozzo ** "Misuses of MTBF" by Fred Schenkelberg "Sensing the Pulse of an Enterprise - Internal Quality Audits" by Mike Gozzo
Ops in Florida - Oct 26, Senior Reliability Consultants Fred Schenkelberg, Bob Mueller, and Lennox Bennett will be performing a Reliability Assessment at one of our customers. Please let us know via our contact form if you would like for them to stop by and visit your facility and talk about any particular reliability concerns or questions you may have. 
We will be exhibiting and presenting the following papers: "A Faster, Cheaper Method for Determining Product MTBF" |
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 $1000 off your next service or seminar or one free pass to any of our upcoming events or seminars to any individual who introduces us to a new customer with whom we engage.
Email us via our Special Offers Contact Form |
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SJ Business Journal announces Ops A La Carte made it to this year's Fast 50 list again, making us one of the fastest growing private company in the Bay Area. Each year, the Silicon Valley/San Jose Business Journal comes out with a list of the 50 fastest growing private companies in Silicon Valley, and this year, Ops A La Carte has made the list. On October 8th, they will hold a banquet and announce which position on the list we obtained.
- September 17, 2009 We presented a paper on Reliability Challenges in the Medical Industry at the Medical Electronics Symposia on Sept 16-17 in
- September 13, 2009 Ops' Annual Consultants Pool Party . Each year, we host a pool party for all of our consultants and consulting partners to help say thank you as well as to increase the strength of our consulting network. This year was the biggest ever with over 80 guests attending. Please go to Ops Pool Party for a few pictures of the event.
- September 1, 2009 Ops releases 4 new industry-targeted brochures, including Clean Tech/Green Industries Medical/Biomed Military/Aerospace Oil and GasWe have been working in each of these industries for years and we have decided to dedicate extra resources in growing each of these vertical markets. We have added new services to each and have been presenting papers at various conferences in each specific industry, including the CMSE event in February 2009 in San Diego where we presented a paper on "Evaluating and Overcoming the risks of moving to Lead Free", the medical symposium MEDTEC in September, 2009 in Phoenix where we will be presenting a paper on "How to Develop a Better Reliability Test Plan", the ASTR Workship in October, 2009 where we will be presenting a paper on "Green Reliability", and we participated in British Petroleum's Quality Conference.
- August 28, 2009 Ops expands its business India by adding an office in Bangalore, to go along with our established office in Delhi. This will allow us to capitalize on the expanding high tech sector in Southern India. It will also allow us to be more competitive with pricing in the US by using resources from our overseas offices with their attractive labor rates. To find out more about these offices, plase visit our Bangalore web page.
- August 25, 2009 Ops starts our 11th annual Certified Reliability Engineer (CRE) certification course. Attendance for the course was the best in 3 years, indicating a possible shift in emphasis back to the fundamentals. Becoming certified as a Reliability Engineer can be valuable to your employer and your career. The certification is being offered through ASQ and IEEE jointly. Ops has offered the Exam Preparation Course for 11 years running. Students have found it very valuable in preparing for the exam. The success rate in passing is several times higher for students that have taken the course compared to those that have not! Even if you are not planning on taking the exam but need a good, in-depth course in reliability, this can benefit you substantially. To find out more about the course or to sign up for the next offering in January 2010, please visit our CRE Course Page or email us at our contact form
- August 14, 2009 Ops Issues the following press release: "NeoVista has been granted CE Mark approval for the VIDION ANV Therapy System! Ops A La Carte was a key contributor to the success of this project, helping in the area of reliability and statistics in developing life tests to prove the longevity of the product. Ops A La Carte is the leader in reliability and quality solutions for the medical industry. Ops provides the Medical Industry with
In addition to medical products, Ops A La Carte has reliability expertise in Clean Energy, Military, Oil and Gas, Telecom, and many other industries. Ops A La Carte is a Professional Reliability Engineering firm focused on providing companies confidence in reliability throughout your product life cycle. They offer a flexible method of engagement from end-to-end reliability solutions to solving specific problems to providing individual targeted reliability services. They do this through reliability assessment, consultation, testing, and training. They have our own Reliability Lab "HALT & HASS Labs" where they have successfully helped customers improve the reliability on over 500 different products in over 90 different industries. So whether you are having field failures or developing your next product and cannot take any chances on reliability, they will develop a reliability solution that is right for every customer."
- July 15, 2009 Ops adds two new consultant to our company:
- July 5, 2009 Ops publishes our Government Capabilities Statement, including our Cage Code (5H0D6) and our NAICS Codes (541690, 541380, 541990) and our SIC Codes (8711, 8734, 8742). "We have performed a number of government/military projects in the past, and now we are ready to start taking on larger projects" says Managing Partner Mike Silverman.
- June 25, 2009 Ops wins best paper award at annual Applied Reliability Symposium. Ops' Managing Partner Mike Silverman won 3rd place for his presentation on "How to Develop a Better Reliability Test Plan". The award was a $500 cash prize. See article http://www.arsymposium.org/2009/ars2009_awards.htm. In addition, Ops gave away a drawing at the ARS - a free RC Helicopter. Picture1, Picture2
- June 10, 2009 Harry McLean's book HALT, HASS, and HASA Explained is now out and can be purchased through ASQ or Amazon.com.
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Given the current economic climate, we know of many talented individuals that are currently looking for work. Therefore, if you are an employer and have a need for any position within reliability, engineering, or operations, we are offering to advertise in our newsletter at no cost. Just doing our part to help stimulate the economy! Below are a few positions that we do know about.
Advanced Energy is a global leader in innovative power and control technologies for high-growth, thin-film manufacturing and solar power generation. Specifically, AE targets semiconductors, solar cells, flat panel displays, data storage products, architectural glass, solar grid-tie inverters and other advanced applications. We have an excellent opportunity for a Reliability Engineer who will be a member of the Product Development Core Team. As a member of this team you will lead the reliability effort for your assigned products. This includes creating and executing a Reliability Assurance Plan which enables the product to meet customer expectations, program cost and schedule targets as well as corporate goals for quality and reliability. If interested, Please apply at AdvancedEnergyReliabilityPosition.
Ops A La Carte is looking for Senior Reliability Consultants around the world to join our team of consultants and work on some of the most exciting and challenging projects in the industry. Whether you have an existing consulting practice or are interested in developing one, please contact us. If interested, email us via our OPS Job Search Contact Form or call (408) 654-0499.
Ops A La Carte's newsletter goes out to over 17,500 subscribers. If you would like to put a job opening in next quarter's "Reliability News", email us via our Job Openings Contact Form or call at (408) 654-0499.
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OPS GREEN RELIABILITY
OPS MEDICAL
OPS MILITARY/AEROSPACE/GOVERNMENT
OPS OIL AND GAS
