Certified Reliability Engineer (CRE) Preparation Course (pdf) - Jan 10 - Feb 28, 2006
The following is a list of all our public seminars for the the next few months. Most of our seminars are taught as in-house tailored seminars. To view a list of all our seminars, please go to the Ops A La Carte Course List
Warranty costs for the computer and other high tech industries were greater than $6.2 billion in 2004. Less than 35% of that was material costs; the majority was related to support process costs. Consequently, product design teams are being challenged to reduce the warranty costs by both improving product reliability (AFR) and designing in less expensive warranty support processes (i.e., customer self diagnostics and repair). This 1 day seminar will introduce a proven warranty event cost model and supporting methodologies that help teams identify warranty cost reduction solutions which integrate both component failure rate reduction strategies and strategies that shift the support process mix to less expensive processes. The warranty cost model constructs the cost of warranty events from both event frequencies and the specific support process costs used to resolve each event. Case studies will be presented describing how teams used this model to: analyze warranty costs by event type, prioritize what events needed cost reduction options, and develop cost saving estimates for each prioritized event. In the afternoon the class will explore and practice using methods to rank the feasibility of proposed design options by identifying all diagnostic tools, product features and support tools/capabilities needed to realize its potential cost savings. Finally, how these models and tools integrate with FMEA and other reliability planning tools will be explored.
This seminar will highlight a series of Selected Reliability topics and will answer the question of why each technique is important. We will also introduce how to use each technique. The major topics we will cover are: FMEA, Design Defect Tracking (FRACAS), Thermal Design, Component Stress Derating, Design of Experiments/Reliability Statistics, Supplier Reliability Management, Environmental Testing, and HALT. This seminar will help you define reliability goals, metrics, plans and schedules and then manage the activities, all within a product life cycle perspective. It will also monitor and improve processes to measure reliability related costs. From this seminar, you will be able to establish and monitor processes to track reliability growth as well as assist production and supply chain groups in reliability assurance strategy development. This seminar is targeted at the engineers responsible for product reliability who will be using these reliability techniques.
For details see the Ops A La Carte Schedule
OTHER SEMINARS COMING IN 2006 - inquire if interested at firstname.lastname@example.org
For details on these NEW seminars, see the Ops A La Carte Course List
RAMS 2006 - Reliability, Availability, and Maintainability Symposium (RAMS) 2006 - Jan 23-26, 2006, Los Angeles, CA
RoHS: The Countdown to Compliance - Special FREE Seminar on Last Minute Details You Need to Know before the Deadline - Feb 9, 2006 at Quanta Labs
Warranty Chain Management (WCM) Conference - Largest conference of the year devoted to warranty issues - Mar 1-2, 2006, Las Vegas
Warranty is no longer just a concern for automotive and appliance companies. Practically every industry has to deal with warranty issues these days.
HALT Results on Lead Free Products, part of QualMark's Ask the Expert's Panel Series - Mar 16, 2006, 8-9am, Teleconference
Society of Manufacturing Engineers (SME) Tour of a HALT Facility - Mar 16, 2006, 4-6pm, Santa Clara, CA
For details on these events, go to Ops A La Carte Events
This month, we have three special offers:
Contest to Win a Free Entrance to RAMS Write to us your most technically interesting failure mechanism. The winner receives a free pass to this year's Reliability, Availability, and Maintainability Symposium (RAMS) in January, 2006 in Los Angeles. This symposium is the single largest reliability symposium in the world and features presentations from the most renown reliability practitioners. Check RAMS website for details on the schedule of events. This is a $950 value. To enter, submit your responses to RAMScontest@opsalacarte.com
Half-Off Admission to the "Design for Warranty Cost Reduction" Seminar In this newsletter, our featured article is on Warranty Cost Reduction and in conjunction with this, we are offering half-off admission to our "Design for Warranty Cost Reduction" seminar to the first 5 people that email us with the correct answer to our question in the "Problem Solver" section of this quarter's newsletter. This is a $250 value. Please email your solution to Problemsolver@opsalacarte.com
Win a Free Entrance to "Warranty Chain Management" Seminar This symposium is the single largest symposium dedicated to warranty issues. There are several ways to win: Engage us in either our Design for Warranty service or our Warranty Performance Analysis service, or send two people to our "Design for Warranty Cost Reduction" seminar on February 16th. First 5 people that qualify will win. This is a $1175 value. If interested, email to Warrantyservices@opsalacarte.com
Ops A La Cartes leadership roles in the area of Reliability:
Ops A La Carte welcomes 3 new consultants to our team. Please welcome Sorin Witzman, Bob Mueller, and Greg Swartz. Sorin is the technical chariman of the local iMAPs chapter and brings a wealth of experience in the areas of Supplier Qualification, Supply Chain Management, and in the physical design of electronic components and IC packaging. Bob is a 30 year veteran out of HP who brings knowledge and experience in the areas of Warranty and Software Reliability. Greg is a veteran of Quality Statistics and Process Improvement, and is also our CQE instructor. Each consultants' profile is shown on our Our Team's webpage.
Ops A La Carte's Fred Schenkelberg is on the committee creating the IEEE guide 1624, a guideline for Reliability Assessment called "Organizational Reliability Capability". This document is due out Summer 2006.
Ops A La Carte's Mike Silverman, also chair of the IEEE Reliability Society of Silicon Valley, created an agreement with the ESD Society of Silicon Valley to hold joint meetings and cross market each other's society functions.
Ops A La Carte's Fred Schenkelberg is on the RAMS management committee which met to put the final touches on this year's symposium to be held in Los Angeles in January, 2006.
November 16 - Ops A La Carte's Mike Silverman is a guest presenter at the monthly Project Management Special Interest Group.
October 22 - Ops A La Carte's Mike Silverman is a keynote speaker at the annual IEEE Consultants' Business Seminar. Our topic was on "How to Have a Banner Year", highlighting our consulting company's phenomenal growth over the past 12 months and how we did it.
October 18 - Risks during a Restriction on Hazardous Materials (RoHS) Transition (pdf) at Wilson Sonsini Law Offices in Palo Alto, sponsored by Alliance of Service Providers in Manufacturing (ASPMFG).
October 12 - Ops A La Carte is a co-sponsor to the American Society Of Mechanical Engineers (ASME) annual Industrial Relations Dinner. Key members of the national office were there as well as over 60 distinuighed members of the local ASME chapter.
Presentations for the above events are available for download on the Resources Page of our website.
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